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- Tasks: Lead a team at Leeds Bradford Airport, ensuring top-notch customer service and smooth operations.
- Company: Join Park2Travel, a dynamic company focused on excellence and innovation in transportation.
- Benefits: Earn £14.50 per hour with flexible shifts and a supportive work environment.
- Why this job: Be part of a vibrant team and make a real impact in customer service.
- Qualifications: Strong leadership skills, attention to detail, and a full UK driving licence required.
- Other info: Exciting opportunity for growth in a diverse and inclusive workplace.
The predicted salary is between 11 - 17 £ per hour.
Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person? If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing the moving of vehicles to and from parking spaces and providing a high level of customer service, always maintaining reception standards.
Please note shifts are 4 on - 4 off on a rota basis, working Days 6am - 6pm.
What you’ll do:
- Ensuring the correct administrative tasks are completed in a timely and coherent manner.
- Monitoring team performance, vehicle movements and key security.
- Ensuring all Audit requirements are carried out.
- Building robust and beneficial relationships with the client and internal support services.
- Providing excellent customer service and reception duties as required.
- Moving vehicles to various car parks within the customers' grounds as and when requested.
- Ensuring all vehicles are moved carefully, and noting down any existing damage/issues.
- Checking in customers using the pre-book system and allocating vehicles to the correct parking spot.
Could you be our ideal candidate? You will need:
- Flexibility to work early morning, weekends, and bank holidays.
- Ability to work with minimal guidance and collaboratively.
- High level of attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
- Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
- Full, clean UK driving licence is necessary; any driving experience will be considered an advantage.
Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. Pride is taken in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team.
You will be an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. Do you feel that you can demonstrate these characteristics as well as good organisation and reliability? Please apply today and one of the team will be in touch soon.
Must be 18 or over to apply. APCOA is an equal opportunity employer, celebrating diversity and is committed to creating an inclusive environment for all employees.
Reception Team Leader – Leeds Bradford Airport - Days - £14.50 per hour - 8 months fixed term contra employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader – Leeds Bradford Airport - Days - £14.50 per hour - 8 months fixed term contra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on APCOA and their values. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Reception Team Leader role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows you take the opportunity seriously and are ready to represent the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Reception Team Leader – Leeds Bradford Airport - Days - £14.50 per hour - 8 months fixed term contra
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, just like you would in the role!
Demonstrate Leadership Experience: If you've led a team before, let us know! Share specific examples of how you motivated your team and handled challenges. We love seeing strong leadership in action.
Customer Service is Key: Since this role is all about providing excellent customer service, include any relevant experience you have. Tell us about times you went above and beyond for customers – we want to hear your stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at APCOA PARKING UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Team Leader. Familiarise yourself with the key tasks mentioned in the job description, like managing a team and ensuring high customer service standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and handled challenges, as this will show that you're ready to take on the responsibilities of the position.
✨Demonstrate Customer Focus
Customer service is at the heart of this role. Be ready to discuss how you've provided excellent service in previous jobs. Think of specific instances where you went above and beyond for a customer, and be prepared to explain how you would handle difficult situations while maintaining a positive attitude.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
