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- Tasks: Lead operations at Heathrow Airport's Valet Meet & Greet service and manage team performance.
- Company: Join a dynamic and growing company focused on excellence and support.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in operations management and strong leadership abilities required.
- Other info: A motivating workplace that values diversity and fosters career development.
The predicted salary is between 36000 - 60000 £ per year.
The Role: Full-time, permanent – 40 hours per week – £43.5K+ Per Annum (DOE)
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? A valid UK Driving Licence is required for this role.
An exciting opportunity has arisen for an Operations Manager to support the Valet Meet & Greet functions based at Heathrow Airport. If you have demonstrable experience in operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOA's operations across our Heathrow Airport sector.
What you'll do:
- To agree, daily, with the Service Delivery Managers a plan of action to ensure resources are deployed to the areas of most need during the working day.
- Manage and control SDM and Team Leader rotas and OT.
- Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- Ensure that all incidents are recorded accurately.
- Responsible for ensuring compliance with H&S regulations at all times and completing audits when required.
- Ensure the financial performance of the contract achieves and exceeds our stakeholders’ expectations.
- Creating monthly reports and ad-hoc reports.
- To be the contact for all clients and suppliers in the absence of the Contract Manager and take on any responsibilities of the Contract Manager, when required.
- Identify and assist in the development of new business within the contract.
What you'll bring:
- Demonstrable experience in Operations Management.
- Experience of P&L accounting, producing & managing budgets.
- Excellent leadership skills.
- Confident & competent to develop beneficial relationships with the clients, senior managers and key stakeholders.
- Able to prioritise workloads in a fast-changing work environment.
- Competence to work under pressure, with a positive and resilient nature.
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
- Have a hands-on can-do approach.
- Full UK driving licence essential.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operations Manager – Heathrow Airport – Valet, Meet & Greet in Hounslow employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Heathrow Airport – Valet, Meet & Greet in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at or have ties to Heathrow Airport. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching APCOA and their operations at Heathrow. Show us that you understand their values and how you can contribute to their success. Tailor your examples to highlight your leadership and P&L management experience.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you'll need to convey ideas clearly and confidently. Consider mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at APCOA.
We think you need these skills to ace Operations Manager – Heathrow Airport – Valet, Meet & Greet in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and P&L accounting, as these are key for us. Use specific examples that showcase your leadership skills and ability to manage budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Heathrow Airport. Mention your hands-on approach and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Your Communication Skills: Since good communication is vital for this role, make sure to demonstrate your skills in your application. Whether it's through your CV or cover letter, show us how you've built beneficial relationships with clients and stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Operations Inside Out
Make sure you brush up on your operations management knowledge, especially in the context of valet and meet & greet services. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage P&L and budgets effectively.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully developed teams in previous roles. Think of instances where you've coached or supported team members through challenges, as this will highlight your natural leadership abilities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to resource allocation or incident management. Practise articulating your thought process and decision-making skills, as this will show your competence in handling pressure and prioritising workloads.
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients and stakeholders, be prepared to discuss how you build and maintain relationships. Share examples of how you've effectively communicated in challenging situations, as this will showcase your ability to connect with others.
