At a Glance
- Tasks: Patrol the streets, enforce local laws, and help the community with environmental issues.
- Company: APCOA is dedicated to creating a fair and supportive workplace for all employees.
- Benefits: Enjoy a competitive salary, 20 days leave, training opportunities, and employee discounts.
- Why this job: Make a real difference in your community while gaining valuable experience and career growth.
- Qualifications: Experience in enforcement or security work; strong communication skills and a positive attitude required.
- Other info: Flexible working hours, including weekends and bank holidays, with potential for promotion.
The predicted salary is between 27400 - 40000 Β£ per year.
The Role
Environmental Enforcement Officer – Lambeth – Full-Time; 42.5 hours – Β£34,365.50 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations. So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive βcan doβ attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You\’ll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees. Here is a sample of some of the current benefits on offer:
Β£34,365.50 per annum
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender or level in the business.We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.
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Environmental Enforcement Officer employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Environmental Enforcement Officer
β¨Tip Number 1
Familiarise yourself with local environmental laws and regulations in Lambeth. Understanding the specific bye-laws you will be enforcing can give you an edge during interviews, showing your commitment and knowledge about the role.
β¨Tip Number 2
Network with current or former Environmental Enforcement Officers if possible. They can provide insights into the day-to-day responsibilities and challenges of the job, which can help you prepare for any questions during the interview process.
β¨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully resolved complaints or complex issues in previous roles. This will highlight your ability to handle public interactions effectively, a key aspect of the job.
β¨Tip Number 4
Show enthusiasm for the role by discussing your passion for environmental issues during the interview. Being able to articulate why you care about the environment and community can set you apart from other candidates.
We think you need these skills to ace Environmental Enforcement Officer
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Environmental Enforcement Officer. Familiarise yourself with the key tasks mentioned in the job description, such as patrolling, issuing Fixed Penalty Notices, and working with the public.
Tailor Your CV: Highlight relevant experience in enforcement work or customer service in your CV. Emphasise any skills related to environmental services, communication, and problem-solving that align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the environment and community service. Mention specific examples from your past experiences that demonstrate your ability to handle complaints and resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at APCOA PARKING UK
β¨Show Your Passion for the Environment
Make sure to express your enthusiasm for environmental issues during the interview. Share any personal experiences or initiatives you've been involved in that demonstrate your commitment to protecting the environment and helping the community.
β¨Demonstrate Customer Service Skills
As an Environmental Enforcement Officer, you'll be interacting with the public regularly. Prepare examples of how you've successfully handled customer service situations in the past, especially those involving complaints or difficult conversations.
β¨Know the Local Laws and Bye-Laws
Familiarise yourself with the local laws and bye-laws relevant to environmental enforcement in Lambeth. Being knowledgeable about these regulations will show your preparedness and understanding of the role's responsibilities.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions where you may need to demonstrate how you would handle specific situations, such as issuing a Fixed Penalty Notice or dealing with a member of the public who is non-compliant. Think through your responses and consider the best practices for each scenario.