Civil Enforcement Officer - St Helens
Civil Enforcement Officer - St Helens

Civil Enforcement Officer - St Helens

Hounslow Full-Time 25396 - 25396 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol public areas, enforce parking regulations, and assist the community.
  • Company: APCOA is dedicated to creating safer roads and a positive community impact.
  • Benefits: Enjoy full training, career progression, and all necessary equipment provided.
  • Why this job: Work outdoors, engage with the community, and make a real difference.
  • Qualifications: Must have a Full UK Manual Driving licence and customer service experience.
  • Other info: Flexible shifts, supportive work culture, and opportunities for advancement.

The predicted salary is between 25396 - 25396 £ per year.

The Role: Civil Enforcement Officer – St Helens - Full Time – 40 hours per week - £25396.80 per annum.

Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Do you have a Full UK Manual Driving licence?

Civil Enforcement Officers are an integral part of our business and the local community, enforcing parking regulations to keep our roads safer and traffic moving in the local area. This is a great opportunity for someone who enjoys working outdoors and interacting with members of the public.

So, what can you expect as a Civil Enforcement Officer (CEO)? You’ll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions. Yes, you’ll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community. You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws. You will keep a detailed log of the violations and debrief incidents that occur during your shift. You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.

As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers is to reduce pollution and ensure the safety of the local community.

We are looking for:

  • Enthusiastic and community-based people with customer service experience
  • The ability to communicate confidently with people from all walks of life.
  • If you're the kind of person who enjoys being active, the role could be ideal as you’ll spend most of your time in the open air.

Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.

We provide full, accredited training and all uniform and equipment that you will need to perform your role. £12.21 per hour, 40 hours per week. Shifts can be any 5 days out of 7.

So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role. APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.

Civil Enforcement Officer - St Helens employer: APCOA PARKING UK

APCOA is an exceptional employer located in St Helens, offering a dynamic work environment for Civil Enforcement Officers who thrive on outdoor activity and community engagement. With a strong emphasis on employee development, we provide comprehensive training and clear pathways for career progression, ensuring that our staff are well-equipped to make a positive impact while enjoying a supportive and inclusive workplace culture.
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Contact Detail:

APCOA PARKING UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer - St Helens

✨Tip Number 1

Familiarise yourself with local parking regulations and enforcement policies in St Helens. This knowledge will not only help you during the interview but also demonstrate your commitment to the role and the community.

✨Tip Number 2

Practice your communication skills by engaging with people in various settings. Since the role involves interacting with the public, showcasing your ability to handle different situations with confidence will be a big plus.

✨Tip Number 3

Get comfortable with outdoor work and being active. If possible, spend some time walking around your local area to get used to being on your feet for long periods, as this is a key aspect of the job.

✨Tip Number 4

Network with current or former Civil Enforcement Officers if you can. They can provide valuable insights into the role and the company culture, which can help you tailor your approach during the application process.

We think you need these skills to ace Civil Enforcement Officer - St Helens

Excellent Communication Skills
Customer Service Experience
Full UK Manual Driving Licence
Attention to Detail
Problem-Solving Skills
Ability to Work Outdoors
Conflict Resolution Skills
Time Management
Report Writing
Knowledge of Parking Regulations
Interpersonal Skills
Community Engagement
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and outdoor roles. Emphasise any previous positions where you interacted with the public or enforced regulations.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to communicate effectively. Mention your full UK Manual Driving licence and how your skills align with the responsibilities of a Civil Enforcement Officer.

Highlight Communication Skills: In both your CV and cover letter, provide examples of how you've successfully communicated with diverse groups of people. This is crucial for a role that involves interacting with the public.

Showcase Community Engagement: If you have experience in community service or local initiatives, be sure to include this in your application. It demonstrates your commitment to the community, which is a key aspect of the Civil Enforcement Officer role.

How to prepare for a job interview at APCOA PARKING UK

✨Show Your Enthusiasm for the Role

Make sure to express your excitement about working outdoors and helping the community. Highlight any previous experiences that demonstrate your passion for customer service and community engagement.

✨Demonstrate Strong Communication Skills

Prepare to discuss how you effectively communicate with diverse groups of people. Share examples of situations where you successfully resolved conflicts or provided assistance, showcasing your ability to connect with the public.

✨Familiarise Yourself with Local Regulations

Research parking regulations and civil laws relevant to St Helens. Being knowledgeable about these topics will show your commitment to the role and your readiness to enforce regulations fairly.

✨Emphasise Your Adaptability

As a Civil Enforcement Officer, you'll be on the go and facing various situations daily. Share examples of how you've adapted to changing environments or unexpected challenges in previous roles.

Civil Enforcement Officer - St Helens
APCOA PARKING UK
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  • Civil Enforcement Officer - St Helens

    Hounslow
    Full-Time
    25396 - 25396 £ / year (est.)

    Application deadline: 2027-05-26

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    APCOA PARKING UK

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