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- Tasks: Enforce parking rules and ensure public safety in your local area.
- Company: Join APCOA, a company dedicated to creating safe and clean neighbourhoods.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and employee discounts.
- Why this job: Make a real difference in your community while working outdoors and gaining valuable experience.
- Qualifications: Must have a full UK driving licence and excellent communication skills.
- Other info: Flexible shifts available; work 3 days a week with opportunities for training and growth.
The predicted salary is between 17110 - 17110 £ per year.
Overview
Civil Enforcement Officer – Walsall – Part time – 24 Hours per week – £17,110.08 per annum*
1st Month of employment – £12.21 per hour
After 1st month of employment – £13.71 per hour
Full Manual Clean UK Driving Licence ESSENTIAL
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighbourhood stays safe and clean.
Responsibilities
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN\’s) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs.
- To report all issues and PEN\’s issued to your supervisor at the end of each shift.
What you will bring
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude
You will be working shifts; 3 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota.
Our Civil Enforcement Officers are an important part of the local area. You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
In return for your hard work, we are offering:
- 20 days annual leave plus 8 bank holidays (P/T With be Pro rata)
- Pension scheme
- Uniform provided.
- Employee of the Month Award scheme
- Discount scheme
- Credit for loyal worker\’s scheme
- Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared, with challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential.
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Civil Enforcement Officer - Part-Time; 24 hours employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Part-Time; 24 hours
✨Tip Number 1
Familiarise yourself with local parking regulations and enforcement policies. This knowledge will not only help you in your role but also demonstrate your commitment to the position during any interviews or discussions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Being able to effectively communicate with the public is crucial for a Civil Enforcement Officer, so showing that you can handle various situations confidently will set you apart.
✨Tip Number 3
Get comfortable using technology, especially handheld devices, as you'll be required to use a Hand-Held Computer Terminal (HHCT). Familiarity with similar devices can give you an edge and show your readiness for the job.
✨Tip Number 4
Demonstrate your willingness to work outdoors in all weather conditions. You might want to mention any previous experience in outdoor roles or activities that showcase your adaptability and resilience, which are key traits for this position.
We think you need these skills to ace Civil Enforcement Officer - Part-Time; 24 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Civil Enforcement Officer. Emphasise your communication skills, customer service experience, and any previous roles that involved outdoor work.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for community safety and cleanliness. Mention why you want to work as a Civil Enforcement Officer and how your values align with the company's mission.
Highlight Relevant Qualifications: Clearly state your full manual clean UK driving licence in your application. If you have any additional qualifications or training related to enforcement or public safety, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at APCOA PARKING UK
✨Show Your Communication Skills
As a Civil Enforcement Officer, you'll need to communicate effectively with the public. During the interview, demonstrate your ability to articulate your thoughts clearly and engage in friendly conversation. Practice common scenarios you might encounter on the job to showcase your customer service skills.
✨Demonstrate Your Commitment to Safety
Highlight your understanding of the importance of safety in public spaces. Discuss any previous experience where you had to enforce rules or regulations, and how you handled those situations. This will show that you take the role seriously and are committed to maintaining a safe environment.
✨Be Prepared for Outdoor Work
Since this role involves working outdoors in various weather conditions, express your willingness and enthusiasm for this aspect of the job. You might want to mention any past experiences that required you to work outside, which can help reassure the interviewer of your adaptability.
✨Familiarise Yourself with Local Parking Regulations
Before the interview, take some time to research local parking policies and regulations. Being knowledgeable about these topics will not only impress the interviewer but also demonstrate your proactive approach and genuine interest in the role.