At a Glance
- Tasks: Patrol streets, advise the public, and enforce parking regulations.
- Company: Join a supportive team at APCOA in Lambeth.
- Benefits: Competitive salary, up to 28 days holiday, and free uniform.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Enjoy outdoor work while making a positive impact in your community.
- Qualifications: Great customer service skills and a proactive attitude.
The predicted salary is between 33150 - 33150 £ per year.
Salary: £33,150 per annum or £15.00 per hour
Hours: 42.5 hours per week
Location: Lambeth
CBT License Preferred
Do you enjoy working outdoors? Helping people? And have great communication skills? Do you have excellent customer service skills? And enjoy being on the go?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents and members of the public while enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer.
What can you expect as a Civil Enforcement Officer?
- You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career!
What will you bring?
- Excellent customer service skills
- Proactive and friendly nature
- Good spoken and written English
- A CBT license is preferred
Full time working hours: 42.5 hours per week, 5 days out of seven, 8.5 hour shifts, Mon‑Sun, as per rota.
Benefits:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer – Lambeth employer: APCOA PARKING UK
As a Civil Enforcement Officer in Lambeth, you will join a supportive and dynamic team dedicated to enhancing community safety and providing excellent customer service. With guaranteed hours, comprehensive training, and clear pathways for career progression, this role offers a fulfilling opportunity to make a positive impact while enjoying the benefits of up to 28 days of holiday, a workplace pension, and access to learning and development resources. Embrace the chance to grow within a company that values diversity and fosters a collaborative work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer – Lambeth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Lambeth and APCOA. Understanding their values and how they operate will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress the part! Even though you’ll be working outdoors, showing up smartly dressed for your interview can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at APCOA right from the start!
We think you need these skills to ace Civil Enforcement Officer – Lambeth
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you can engage with the public and provide helpful advice, as this is a key part of being a Civil Enforcement Officer.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and why you’re a great fit for the role. We appreciate directness!
Tailor Your Application:Don’t just send a generic application! Tailor it to the job description. Mention your proactive nature and any relevant experience that aligns with patrolling and enforcing regulations. We love seeing candidates who take the time to personalise their applications.
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like patrolling, advising the public, and enforcing parking restrictions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, think of examples from your past experiences where you've helped others or resolved conflicts. Be ready to discuss how you would handle difficult situations with the public, as this will demonstrate your proactive and friendly nature.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to situations like dealing with an angry member of the public or reporting a defect in street furniture. This will showcase your problem-solving skills and ability to think on your feet.
✨Dress Appropriately and Be Punctual
Even though the job involves working outdoors, dress smartly for the interview to make a good first impression. Also, plan to arrive early to show that you’re reliable and respect the interviewer's time. It sets a positive tone right from the start!
