At a Glance
- Tasks: Patrol streets, assist the public, and uphold parking regulations.
- Company: Join APCOA, a company dedicated to community impact and employee growth.
- Benefits: Earn £32,708 per annum with full training and career progression opportunities.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a positive difference in your local area while enjoying outdoor work.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 32708 - 32708 £ per year.
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? If the answer is "YES" then keep reading as there are new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent customer service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
What can you expect as a Civil Enforcement Officer?
- You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You’ll be issuing parking tickets, but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
- Reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- Keeping a detailed log of the violations and debriefing incidents that occur during your shift.
- Providing a high level of all‑round customer service, giving the public useful information and advice.
- Demonstrating excellent customer care skills, speaking to people in a friendly but effective way.
A full UK manual license or CBT licence is desirable. Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.
Benefits:
- £32,708 per annum / £14.80 per hour
- Working hours: 42.5 hours per week, 5 days of 7 as per rota
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
APPLY NOW and a recruitment colleague will be in touch shortly…
Civil Enforcement Officer - Kingston employer: APCOA PARKING UK
APCOA is an excellent employer for those seeking a rewarding role as a Civil Enforcement Officer in Kingston, offering a supportive work culture that prioritises employee growth and community impact. With full training provided and clear pathways for career progression, employees can thrive in a dynamic environment while enjoying competitive pay and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer - Kingston
✨Tip Number 1
Get to know the company! Research APCOA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll be interacting with the public regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining APCOA and ready to make a positive impact in Kingston.
We think you need these skills to ace Civil Enforcement Officer - Kingston
Some tips for your application 🫡
Show Your Passion for the Role:When writing your application, let us know why you’re excited about becoming a Civil Enforcement Officer. Share your enthusiasm for working outdoors and helping the community – it’ll make your application stand out!
Highlight Your Customer Service Skills:Since this role is all about interacting with the public, make sure to showcase your excellent customer service skills. Give examples of how you've helped others in the past, as this will show us you’re the right fit for the job.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Role
Make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities, like patrolling and advising on parking restrictions. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this job is all about interacting with the public, prepare examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or helped someone out – this will demonstrate your ability to communicate effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset member of the public. Practice your responses to these scenarios, focusing on how you'd remain calm and professional while providing a positive experience.
✨Dress the Part
Even though the job involves working outdoors, make sure you dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well in the community.
