At a Glance
- Tasks: Manage car park permits, respond to customer queries, and support site operations.
- Company: Join a supportive team at Royal Stoke University Hospital.
- Benefits: Earn £13.04 per hour with training and development opportunities.
- Other info: Enjoy a varied role with autonomy and a friendly atmosphere.
- Why this job: Be part of a dynamic environment where your contributions matter.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 13.04 - 13.04 £ per hour.
The Role
Car Park Administrator - Royal Stoke University Hospital - 30-35 hours per week, £13.04 per hour.
We are seeking an organised and proactive Car Park Administrator to join our busy on-site team.
This is a varied administrative role that plays a key part in supporting the day-to-day operation of our car parking services, ensuring excellent customer service and efficient management of permits, reporting, and site administration.
The successful candidate will be confident working in a fast-paced environment, managing multiple priorities, and communicating effectively with customers, suppliers, NHS colleagues, and management teams.
Your key responsibilities will include
- Managing car park permit applications and administration through the permit portal.
- Responding to customer enquiries via email, telephone, and face-to-face interactions.
- Performing cash reconciliation and maintaining accurate financial records.
- Ordering supplies and managing stock levels for site operations.
- Liaising with suppliers, contractors, NHS colleagues, and other stakeholders.
- Compiling and producing weekly and monthly management reports.
- Supporting the on-site management team with administrative and operational tasks.
- Maintaining accurate records, databases, and filing systems.
- Ensuring administration processes comply with company procedures and service standards.
What you will being to the role
- Previous administration experience, preferably within a customer-facing environment.
- Strong customer service skills with the ability to deal professionally with enquiries and challenges.
- A proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Excellent organisational and time management skills.
- Experience of cash handling and reconciliation processes.
- Strong attention to detail and accuracy.
- Ability to build positive working relationships with colleagues, suppliers, and stakeholders.
- Experience producing reports and analysing data would be advantageous.
- The ability to work independently and as part of a team.
What we will offer you
- A supportive and friendly working environment.
- Opportunities for training and development.
- A varied role with responsibility and autonomy.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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Car Park Administrator employer: APCOA PARKING UK
APCOA PARKING UK is an excellent employer, offering a dynamic work environment at Leeds Bradford Airport where flexibility and customer service are at the forefront. Employees benefit from a supportive culture that prioritises safety and professionalism, alongside opportunities for personal growth and development within the transport sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in airport operations.
