At a Glance
- Tasks: Support contract delivery and lead teams to achieve operational excellence.
- Company: Join APCOA, Europe's leading parking and mobility provider.
- Benefits: Earn £36,000, enjoy 25 days leave, and access career development.
- Other info: Dynamic work environment with opportunities for progression.
- Why this job: Make a real impact in a growing business while developing your management skills.
- Qualifications: Experience in managing teams and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
The Role
Location: East Hertfordshire
Salary: £36,000 per annum
Full Time | Permanent | Mon-Fri
Ready to take the next step in your management career? APCOA is looking for an experienced Assistant Contract Manager to support the successful delivery of our East Hertfordshire contract. This is an excellent opportunity for a confident people manager with strong operational and commercial awareness who enjoys building client relationships and driving high standards of service.
Working closely with the Contract Manager, you'll play a key role in ensuring operational excellence, supporting contract performance, and leading frontline teams to deliver contractual and business objectives.
What will you be doing?
- Overseeing the daily operation of the contract, ensuring performance targets, service levels and compliance standards are consistently achieved.
- Supporting the Contract Manager with day-to-day operational management across multiple sites.
- Leading and developing supervisors and operational teams to deliver outstanding service.
- Managing staffing levels and resource deployment.
- Supporting recruitment, performance management, appraisals and development opportunities.
- Managing absence, attendance, disciplinary and grievance processes.
- Assisting with budget monitoring and effective cost control.
- Building and maintaining positive relationships with clients, attending meetings, and supporting service reviews.
- Acting as Deputy for the Contract Manager when required.
What are we looking for?
We're looking for a motivated operation leader who can balance people management with commercial awareness and customer focus. The ideal candidate will have:
- Experience managing and motivating supervisors and operational teams within a customer-facing environment.
- Experience monitoring KPIs, producing reports and implementing changes.
- Knowledge of budgets, cost control and resource planning.
- Experience managing disciplinary and grievance procedures.
- Strong stakeholder management and confident presenting skills.
- Good working knowledge of Microsoft Office.
- Able to prioritise, solve problems and make informed decisions in a fast-paced environment.
- Excellent verbal and written communication.
- A full UK driving licence (multi-site).
- Knowledge of Employment Law (desirable).
- Experience within the parking, enforcement or wider facilities management sector (desirable).
Why join APCOA?
At APCOA, our people are at the heart of our operations. We invest in our teams, encourage career development, and create opportunities to progress within a growing business.
What’s on offer to you?
- £36,000 per annum
- 40 hours per week
- 25 days Annual Leave + 8 Bank Holidays
- Pension scheme
- Career development opportunities within a growing business
- Opportunity to make an impact in one of the UK's leading parking and mobility businesses.
About APCOA
APCOA is Europe's leading parking and mobility provider, delivering innovative services across airports, rail, healthcare, retail, local authorities and commercial sectors. Our people are at the heart of everything we do, and we're committed to creating an environment where talented individuals can develop, thrive and build rewarding careers.
Assistant Contract Manager employer: APCOA PARKING UK
APCOA PARKING UK is an excellent employer, offering a dynamic work environment at Leeds Bradford Airport where flexibility and customer service are at the forefront. Employees benefit from a supportive culture that prioritises safety and professionalism, alongside opportunities for personal growth and development within the transport sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in airport operations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Contract Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Assistant Contract Manager at APCOA PARKING UK!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like APCOA PARKING UK or be willing to refer you for that Assistant Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from APCOA PARKING UK who’s on the lookout for their next Assistant Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Assistant Contract Manager role at APCOA PARKING UK!
We think you need these skills to ace Assistant Contract Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at APCOA PARKING UK. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at APCOA PARKING UK
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at APCOA PARKING UK. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
