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- Tasks: Patrol streets, advise on parking restrictions, and provide excellent customer service.
- Company: Join APCOA Parking UK, a company dedicated to community impact and employee growth.
- Benefits: Enjoy up to 28 days holiday, workplace pension, free uniform, and employee discounts.
- Why this job: Make a positive impact in your community while developing your career with full training provided.
- Qualifications: Must be over 18, have a full UK Driver’s License, and possess great communication skills.
- Other info: No targets for ticket issuance; focus on community support and customer care.
The predicted salary is between 31691 - 31691 £ per year.
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Civil Enforcement Officer, Kingston upon Thames
Location: Kingston upon Thames, United Kingdom
Job Category: Construction
EU work permit required: Yes
Job Reference: 3406
Job Views: 3
Posted: 20.02.2025
Expiry Date: 06.04.2025
Job Description:
The Role:
Civil Enforcement Officer – Kingston – Full time; 42.4 hours per week – £31691.40 per annum
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a full UK Driver’s License?
If the answer is “YES” then keep reading as there are new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, you’ll be issuing parking tickets, but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career. We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
Working Hours: 42.5 hours per week, 5 days of 7 as per rota
So, if you’re the sort of person who enjoys being on the go, this role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch shortly….
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
Salary Benefits:
£31691.40 per annum
Company Info
APCOA Parking UK Ltd
Uxbridge, London, City of, United Kingdom
#J-18808-Ljbffr
Civil Enforcement Officer, Kingston upon Thames employer: APCOA PARKING (UK) LTD
Contact Detail:
APCOA PARKING (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer, Kingston upon Thames
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role requires excellent communication skills and a friendly demeanor, think of specific examples where you've successfully helped customers or resolved issues.
✨Tip Number 2
Familiarize yourself with the local area of Kingston upon Thames. Understanding the community and its parking regulations will show your commitment to the role and help you answer questions more effectively.
✨Tip Number 3
Demonstrate your ability to work independently and as part of a team. Share experiences where you’ve balanced both aspects, as this role involves patrolling alone but also being part of a larger team.
✨Tip Number 4
Prepare to discuss how you would handle difficult situations with the public. Think about scenarios where you had to remain calm and professional, as this is crucial for a Civil Enforcement Officer.
We think you need these skills to ace Civil Enforcement Officer, Kingston upon Thames
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Civil Enforcement Officer. Highlight your customer service skills and ability to work outdoors in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience, especially in customer service or roles that required communication skills. Mention any previous outdoor work or community involvement.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping the community and your interest in the role. Use specific examples to demonstrate your communication skills and ability to handle various situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at APCOA PARKING (UK) LTD
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping people and providing excellent customer service. Share specific examples from your past experiences where you successfully assisted customers or resolved issues.
✨Demonstrate Your Communication Skills
Since the role requires great communication skills, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle difficult situations with the public in a friendly yet effective manner.
✨Highlight Your Team Spirit
Emphasize your ability to work well within a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, as this role involves being part of a reliable team.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios you could face as a Civil Enforcement Officer. Think about how you would approach issuing parking tickets or reporting violations while maintaining a positive impact on the community.
