APCOA Parking Group at Heathrow Airport is seeking a Team Leader to supervise a team of Customer Service Agents, ensuring safe operation of all parking facilities and adherence to company systems.
You will support the Service Delivery Manager, manage rosters across 4 on/4 off shifts (days and nights), drive performance, handle customer issues, and maintain accurate records and reports.
This full-time role offers an hourly rate of Β£16.30 and a dynamic environment at Heathrow.
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Airport Team Lead β Customer Service (4 on/4 off) in City of London employer: APCOA PARKING Group
APCOA is an exceptional employer that prioritises its people, offering a supportive and inclusive work environment at the Royal Berkshire Hospital. As a Team Leader, you'll not only lead a dedicated team but also benefit from comprehensive training, career progression opportunities, and the chance to make a meaningful impact in the healthcare sector. With a commitment to diversity and employee development, APCOA ensures that every team member feels valued and empowered to succeed.