At a Glance
- Tasks: Lead strategy and delivery of business systems for a nationwide delivery network.
- Company: Join a forward-thinking company focused on innovation and operational excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a team that values collaboration and continuous improvement.
- Why this job: Drive impactful change in a critical leadership role within a dynamic environment.
- Qualifications: Extensive experience in business systems and leadership in technology-driven environments.
The predicted salary is between 70000 - 85000 £ per year.
We are seeking a highly experienced Head of Business Systems to lead the strategy, delivery, and performance of the platforms that underpin our nationwide next-day delivery network. This is a critical leadership role responsible for a complex, hybrid systems landscape, spanning SaaS platforms and internally developed applications. You will ensure our systems are integrated, scalable, resilient, and aligned with both operational demands and long-term strategic goals. Leading business systems, development teams, and business intelligence capabilities, you will enable real-time operations across order management, routing, sortation, and customer experience — ensuring our technology continues to support growth, innovation, and operational excellence.
Key Responsibilities
- Define and deliver the business systems architecture and roadmap aligned to company strategy
- Lead the evolution of core platforms including order management, routing, optimisation, tracking, billing, and customer-facing systems
- Identify opportunities to enhance, replace, or integrate systems to improve performance, efficiency, and security
- Lead large-scale transformation and system implementation initiatives
Head of Business Systems employer: APC Overnight
As a leading player in the logistics sector, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our Head of Business Systems will benefit from comprehensive professional development opportunities, competitive remuneration, and a collaborative environment that values innovation and operational excellence. Located at the heart of our nationwide network, this role offers the unique advantage of being at the forefront of technology-driven solutions that enhance customer experience and drive business growth.
