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For Companies At a Glance
- Tasks: Collaborate with teams to optimise processes and support project delivery.
- Company: Join the UK's largest independent parcel delivery network.
- Benefits: Competitive salary, flexible working, and great career progression.
- Why this job: Make a real impact in a fast-paced, data-driven environment.
- Qualifications: 5+ years as a Business Analyst with strong documentation skills.
- Other info: Work in a supportive team where your contributions are valued.
The predicted salary is between 45000 - 55000 ÂŁ per year.
About The APC
The APC is the UK’s largest independent parcel delivery network, with more than 90+ locations nationwide and millions of parcels delivered every month. Headquartered in Cannock, we operate in a fast-paced, high‑volume environment where reliability, clarity, and continuous improvement are essential.
About the Role
We’re looking for an experienced Business Analyst to join our small, high‑impact Business Analysis team. You’ll partner with stakeholders across the business, our depot network, and third‑party suppliers to shape requirements, optimise processes, and support the successful delivery of operational and technical projects. This is a hands‑on role where you’ll be involved from discovery through to delivery. You will be capturing requirements, defining user stories, supporting development, testing deliverables, and producing clear release documentation. You’ll also act as an escalation point for the internal service desk when deeper analysis is required.
Key Responsibilities
- Engage with stakeholders across technical and operational teams to understand business needs and translate them into clear, structured requirements.
- Facilitate workshops and discovery sessions to elicit detailed business and technical requirements.
- Challenge assumptions and ask the right questions to ensure clarity, feasibility, and alignment with business goals.
- Map and analyse As‑Is and To‑Be business processes, identifying gaps, risks, and opportunities for improvement.
- Produce high‑quality documentation including process flows, use cases, user stories, acceptance criteria, and release notes.
- Work closely with development teams to ensure requirements are understood, refined, and delivered effectively.
- Create and execute test plans, validate solutions against requirements, and support UAT activities.
- Provide advanced analytical support to the internal service desk for complex issues or incidents.
- Contribute to continuous improvement of BA practices, standards, and templates within the team.
What You’ll Bring
- 5+ years’ experience as a Business Analyst with a proven track record of project delivery.
- A Business Analyst qualification or relevant IT degree with BA components.
- Strong capability in producing business process diagrams, use cases, and structured documentation.
- Solid understanding of software development methodologies, particularly Agile.
- Experience planning and conducting functional testing.
- Excellent communication skills, able to adapt your style for technical and non‑technical audiences.
- Strong organisational skills, attention to detail, and the ability to manage multiple projects.
- A proactive, curious, and solutions‑focused mindset.
- Strong documentation and presentation skills using modern productivity tools.
Desirable Skills
- Experience using API testing tools (e.g., Postman, Insomnia).
- Familiarity with project management and delivery tools such as JIRA.
- Understanding of databases and test data creation.
- Knowledge of XML, JSON, or SQL is an advantage.
- Strong interpersonal skills with the judgement to know when to take a firm stance and when to adapt.
- Comfortable working independently as well as collaboratively within cross‑functional teams.
Why Choose Us
The APC environment is fast‑paced, and data driven, but you will be working within an environment where you can really make a difference, and where your results will be recognised. APC colleagues enjoy outstanding opportunities for progression, alongside a competitive salary, flexible working opportunities, and the support of a great team around you.
Business Analyst in Cannock employer: APC Overnight
Contact Detail:
APC Overnight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Cannock
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their business model and think about how your skills as a Business Analyst can help them improve processes. Tailor your examples to show how you can add value right from day one.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you’ll need to demonstrate your analytical thinking. Try mock interviews or case studies to sharpen your ability to tackle real-world business challenges.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Business Analyst in Cannock
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Business Analyst. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it's producing high-quality documentation or facilitating workshops, we want to see your impact!
Be Clear and Concise: When writing your application, clarity is key. Use structured formats and bullet points where possible to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at APC Overnight
✨Know Your Business Analysis Basics
Make sure you brush up on your core business analysis skills. Understand how to capture requirements, define user stories, and produce high-quality documentation. Being able to discuss these concepts confidently will show that you're ready for the hands-on nature of the role.
✨Engage with Stakeholders
Prepare to talk about your experience working with stakeholders. Think of examples where you've facilitated workshops or discovery sessions. Highlight how you’ve challenged assumptions and ensured clarity in requirements, as this is crucial for the role.
✨Showcase Your Analytical Skills
Be ready to discuss how you've mapped and analysed business processes in the past. Bring examples of how you've identified gaps and opportunities for improvement. This will demonstrate your proactive and solutions-focused mindset, which is key for success in this position.
✨Familiarise Yourself with Tools
If you have experience with tools like JIRA or API testing tools, make sure to mention it. Even if you’re not an expert, showing familiarity with these tools can set you apart. It shows that you’re adaptable and willing to learn, which is exactly what they’re looking for.