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For Companies At a Glance
- Tasks: Collaborate with teams to optimise processes and support project delivery.
- Company: Join the UK's largest independent parcel delivery network.
- Benefits: Competitive salary, flexible working, and great career progression.
- Why this job: Make a real impact in a fast-paced, data-driven environment.
- Qualifications: 5+ years as a Business Analyst with strong documentation skills.
- Other info: Work with a supportive team and enjoy recognition for your results.
The predicted salary is between 50000 - 60000 ÂŁ per year.
About The APC
The APC is the UK's largest independent parcel delivery network, with more than 90+ locations nationwide and millions of parcels delivered every month. Headquartered in Cannock, we operate in a fast‑paced, high‑volume environment where reliability, clarity, and continuous improvement are essential.
About the Role
We’re looking for an experienced Business Analyst to join our small, high‑impact Business Analysis team. You’ll partner with stakeholders across the business, our depot network, and third‑party suppliers to shape requirements, optimise processes, and support the successful delivery of operational and technical projects. This is a hands‑on role where you’ll be involved from discovery through to delivery. You will be capturing requirements, defining user stories, supporting development, testing deliverables, and producing clear release documentation. You’ll also act as an escalation point for the internal service desk when deeper analysis is required.
Key Responsibilities
- Engage with stakeholders across technical and operational teams to understand business needs and translate them into clear, structured requirements.
- Facilitate workshops and discovery sessions to elicit detailed business and technical requirements.
- Challenge assumptions and ask the right questions to ensure clarity, feasibility, and alignment with business goals.
- Map and analyse As-Is and To-Be business processes, identifying gaps, risks, and opportunities for improvement.
- Produce high‑quality documentation including process flows, use cases, user stories, acceptance criteria, and release notes.
- Work closely with development teams to ensure requirements are understood, refined, and delivered effectively.
- Create and execute test plans, validate solutions against requirements, and support UAT activities.
- Provide advanced analytical support to the internal service desk for complex issues or incidents.
- Contribute to continuous improvement of BA practices, standards, and templates within the team.
What You’ll Bring
- 5+ years' experience as a Business Analyst with a proven track record of project delivery.
- A Business Analyst qualification or relevant IT degree with BA components.
- Strong capability in producing business process diagrams, use cases, and structured documentation.
- Solid understanding of software development methodologies, particularly Agile.
- Experience planning and conducting functional testing.
- Excellent communication skills, able to adapt your style for technical and non‑technical audiences.
- Strong organisational skills, attention to detail, and the ability to manage multiple projects.
- A proactive, curious, and solutions‑focused mindset.
- Strong documentation and presentation skills using modern productivity tools.
Desirable Skills
- Experience using API testing tools (e.g., Postman, Insomnia).
- Familiarity with project management and delivery tools such as JIRA.
- Understanding of databases and test data creation.
- Knowledge of XML, JSON, or SQL is an advantage.
- Strong interpersonal skills with the judgement to know when to take a firm stance and when to adapt.
- Comfortable working independently as well as collaboratively within cross‑functional teams.
Why Choose Us
The APC environment is fast‑paced, and data driven, but you will be working within an environment where you can really make a difference, and where your results will be recognised. APC colleagues enjoy outstanding opportunities for progression, alongside a competitive salary, flexible working opportunities, and the support of a great team around you.
Business Analyst employer: APC Overnight
Contact Detail:
APC Overnight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their processes, and think about how you can contribute to their goals. Practice common interview questions and be ready to showcase your analytical skills and experience.
✨Tip Number 3
Show off your documentation skills! Bring examples of your previous work, like process flows or user stories, to the interview. This will demonstrate your ability to produce high-quality documentation and give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Business Analyst role. Highlight your experience with stakeholder engagement, process mapping, and documentation. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any relevant projects or achievements that showcase your analytical skills.
Showcase Your Documentation Skills: Since producing high-quality documentation is key for this role, include examples of your work if possible. Whether it’s process flows or user stories, we want to see your ability to create clear and structured documents.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at APC Overnight
✨Know Your Business Analysis Basics
Brush up on your core business analysis skills, especially around requirements gathering and process mapping. Be ready to discuss how you've successfully translated business needs into structured requirements in past roles.
✨Prepare for Stakeholder Engagement
Think about examples where you've engaged with stakeholders to elicit requirements. Be prepared to share how you facilitated workshops or discovery sessions, and how you challenged assumptions to ensure clarity and alignment with business goals.
✨Showcase Your Documentation Skills
Bring samples of your high-quality documentation, like process flows or user stories, to the interview. This will demonstrate your attention to detail and ability to produce clear, structured documents that are essential for the role.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working closely with development teams, make sure you understand Agile principles. Be ready to discuss your experience with Agile projects and how you've contributed to continuous improvement in BA practices.