At a Glance
- Tasks: Coordinate intake referrals and manage case assessments with precision and care.
- Company: Join a dedicated team focused on community and social service support.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Fast-paced role ideal for those passionate about social services.
- Why this job: Make a real difference in people's lives while honing your organisational skills.
- Qualifications: Bachelor's degree in relevant fields and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
My client is seeking a detail-oriented and organised Intake & Assessment Officer to support the intake, screening and referral of cases requiring protective and social support services.
You will play a key role in ensuring referrals are accurately assessed, triaged and coordinated with the appropriate stakeholders, while maintaining high standards of service and confidentiality.
This role is ideal for individuals with strong administrative, coordination and stakeholder management skills who are passionate about supporting community and social service initiatives.
Key Responsibilities
- Manage and coordinate intake referrals, including appeals and enquiries, ensuring timely follow-up.
- Review, screen and triage incoming cases according to established guidelines.
- Perform accurate data entry and maintain records within the case management system.
- Prepare responses to screening enquiries and provide case status updates to stakeholders.
- Refer cases to the appropriate agencies or service providers for follow-up support.
- Perform administrative closure of cases and maintain data accuracy.
- Monitor shared mailboxes and ensure timely processing of incoming referrals.
- Support the continuous improvement of intake workflows and operational processes.
- Provide administrative and operational support to the Intake & Assessment team.
Requirements
- Bachelor's Degree in Social Sciences, Psychology, Social Work, Public Administration, Business or a related discipline.
- Experience in case management, operations, customer service, social services or programme administration will be an advantage.
- Strong organisational skills with excellent attention to detail.
- Good written and verbal communication skills.
- Able to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office applications.
- Comfortable handling confidential and sensitive information with professionalism.
- Employment Type
- 1-Year Contract
We regret to inform that only shortlisted candidates will be notified.
- Justin Lee Registration No: R22107715 APBA TG Human Resource Pte Ltd EA License: 14C7275
- #J-18808-Ljbffr
Intake & Assessment Officer (1-Year Contract) - JL in Penarth employer: APBA TG HUMAN RESOURCE PTE. LTD.
As an Automation Engineer at our company, you will thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong commitment to employee development, and opportunities for growth within the pharmaceutical sector, all while adhering to GMP standards. Our supportive culture encourages teamwork and continuous learning, making it an excellent place for professionals seeking meaningful and rewarding careers.
Contact Details:
APBA TG HUMAN RESOURCE PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Intake & Assessment Officer (1-Year Contract) - JL in Penarth
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to APBA TG HUMAN RESOURCE PTE. LTD., but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Intake & Assessment Officer (1-Year Contract) - JL in Penarth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of APBA TG HUMAN RESOURCE PTE. LTD.. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at APBA TG HUMAN RESOURCE PTE. LTD.. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at APBA TG HUMAN RESOURCE PTE. LTD.
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with APBA TG HUMAN RESOURCE PTE. LTD..
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Intake & Assessment Officer (1-Year Contract) - JL role at APBA TG HUMAN RESOURCE PTE. LTD., so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show APBA TG HUMAN RESOURCE PTE. LTD. that you can think critically and act effectively under pressure.
