At a Glance
- Tasks: Support case management and provide administrative assistance in a community-focused environment.
- Company: Join a government agency dedicated to social service and community support.
- Benefits: Gain valuable experience, work in a structured environment, and make a real difference.
- Other info: Ideal for detail-oriented individuals passionate about community support.
- Why this job: Be part of meaningful initiatives that support diverse individuals and families.
- Qualifications: Diploma or equivalent; experience in administration or customer service is a plus.
The predicted salary is between 30000 - 33000 £ per year.
Location: Singapore
Contract Duration: Up to 1 Year
Industry: Government / Social Service
About the Role
Our client within the Government / Social Service sector is looking for a committed and organised Case Admin Officer to provide administrative and operational support in a community-focused environment. The successful candidate will work closely with officers to support case administration, client coordination, records management, and day-to-day operational processes to ensure efficient service delivery. This opportunity is suitable for individuals who are detail-oriented, empathetic, and comfortable interacting with individuals and families from diverse backgrounds.
Key Responsibilities
- Provide administrative and operational support for case management activities
- Process applications, verify supporting documents, and update records accurately within internal systems
- Coordinate appointments, follow-ups, and referrals with clients and stakeholders
- Handle enquiries via phone calls, emails, and walk-ins in a professional and service-oriented manner
- Prepare and maintain documentation, reports, correspondence, and case records
- Support officers in client follow-ups relating to documentation and case matters
- Assist with procurement coordination, inventory tracking, and operational duties when required
- Accompany officers for outreach activities or home visits where necessary
- Perform general administrative duties and ad-hoc assignments assigned by supervisors
Requirements
- Minimum Diploma qualification or equivalent
- Prior experience in administration, customer service, coordination, or case support will be advantageous
- Proficient in Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint
- Good communication and interpersonal skills
- Organised, meticulous, and able to handle confidential information appropriately
- Comfortable with administrative and system-related work
- Able to work independently and collaboratively within a team environment
- Candidates who can commence work immediately or within short notice will have an advantage
Preferred Attributes
- Passionate about supporting the community and social assistance initiatives
- Empathetic, patient, and service-oriented
- Responsible, professional, and able to multitask in a fast-paced environment
Why Apply
- Opportunity to gain exposure within the Government and Social Service sector
- Meaningful role supporting community-based initiatives
- Structured and collaborative working environment
- Valuable experience in case coordination and operational support
Case Admin Officer (Social Service) - JL in Penarth employer: APBA TG HUMAN RESOURCE PTE. LTD.
As a Case Admin Officer in Singapore's Government and Social Service sector, you will thrive in a supportive and community-focused environment that values empathy and collaboration. The role offers meaningful engagement with diverse individuals and families, alongside opportunities for professional growth and development within a structured framework. Join us to make a tangible difference while enjoying a fulfilling career that prioritises both personal and community well-being.
Contact Details:
APBA TG HUMAN RESOURCE PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Admin Officer (Social Service) - JL in Penarth
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to APBA TG HUMAN RESOURCE PTE. LTD., but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Case Admin Officer (Social Service) - JL in Penarth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of APBA TG HUMAN RESOURCE PTE. LTD.. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at APBA TG HUMAN RESOURCE PTE. LTD.. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at APBA TG HUMAN RESOURCE PTE. LTD.
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with APBA TG HUMAN RESOURCE PTE. LTD..
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Case Admin Officer (Social Service) - JL role at APBA TG HUMAN RESOURCE PTE. LTD., so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show APBA TG HUMAN RESOURCE PTE. LTD. that you can think critically and act effectively under pressure.
