Day 2 system Engineer

Overview

We are seeking a highly motivated and technically strong Software System Engineer

To support the Day 2 operations, maintenance, and enhancement activities for IT Project. The candidate will be responsible for ensuring the stability, reliability, security, and operational readiness of mission-critical systems in a 24/7 operational environment.

• The ideal candidate should possess strong hands-on experience in DevOps, middleware/platform support, container technologies, CI/CD pipeline management, troubleshooting, deployment automation, and production support operations.
• Key Responsibilities:
• Day 2 Operations & Support
• Provide Day 2 operational support for mission-critical applications and platform services.
• Perform incident investigation, troubleshooting, root cause analysis (RCA), and issue resolution.
• Support production deployment activities, rollback activities, and post-deployment verification.
• Monitor system health, application performance, logs, and operational alerts.
• Work closely with Day 1 support teams, infrastructure teams, software developers, cybersecurity teams, and project stakeholders.
• Support system recovery, disaster recovery (DR), and business continuity activities.
• Participate in standby support and after-office-hour support activities when required.Ensure compliance with operational procedures, governance, and security policies.
• CI/CD & DevOps Engineering
• Build, maintain, and optimize CI/CD pipelines for:
• Source code management and branching strategy
• Code Quality Scanning
• Static Application Security Testing (SAST)
• Software Composition Analysis / Dependency Scanning
• Container Image Vulnerability Scanning
• Automated Build & Packaging
• Containerization of applications
• Automated Testing Integration
• Deployment File Generation
• Release Management & Deployment Automation
• Container & Platform Management
• Deploy, configure, and manage containerized applications using:
• Docker
• Podman
• Kubernetes
• Support application deployments for:
• React applications
• Node.js applications
• Spring Boot applications
• Perform container troubleshooting, performance tuning, and resource optimization.
• Support Kubernetes cluster operations, deployment configurations, secrets management, ingress configuration, and scaling activities.
• System Engineering & Administration
• Maintain middleware and application platform configurations.
• Support Linux and Windows server environments.
• Perform system patching, configuration updates, and preventive maintenance activities.
• Manage environment configurations across DEV, SIT, UAT, and Production environments.
• Support certificate renewal, configuration management, and secure connectivity setup.
• Maintain deployment scripts, automation scripts, and operational tools.
• Monitoring & Reliability Engineering
• Configure and maintain monitoring dashboards, alerts, and health checks.
• Monitor system availability, application performance, and resource utilization.
• Support log analysis and troubleshooting using centralized logging tools.
• Identify proactive improvement opportunities to enhance operational stability and reliability.
• Documentation & Compliance
• Prepare and maintain:
• System architecture documentation
• Deployment procedures
• Operational runbooks
• Troubleshooting guides
• SOPs and technical reports
• Support audit activities, security compliance reviews, and operational assessments.

Regret to inform that only shortlisted candidates will be notified.

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