At a Glance
- Tasks: Support case management and provide operational assistance in a community-focused environment.
- Company: Join a government agency dedicated to social service and community support.
- Benefits: Gain valuable experience and exposure in the social service sector.
- Other info: Collaborative work culture with opportunities for personal and professional growth.
- Why this job: Make a meaningful impact while helping individuals and families in need.
- Qualifications: Diploma or equivalent; experience in administration or customer service is a plus.
The predicted salary is between 30000 - 33000 £ per year.
Location: Singapore
Contract Duration: Up to 1 Year
Industry: Government / Social Service
About the Role
Our client within the Government / Social Service sector is looking for a committed and organised Case Admin Officer to provide administrative and operational support in a community-focused environment. The successful candidate will work closely with officers to support case administration, client coordination, records management, and day-to-day operational processes to ensure efficient service delivery. This opportunity is suitable for individuals who are detail-oriented, empathetic, and comfortable interacting with individuals and families from diverse backgrounds.
Key Responsibilities
- Provide administrative and operational support for case management activities
- Process applications, verify supporting documents, and update records accurately within internal systems
- Coordinate appointments, follow-ups, and referrals with clients and stakeholders
- Handle enquiries via phone calls, emails, and walk-ins in a professional and service-oriented manner
- Prepare and maintain documentation, reports, correspondence, and case records
- Support officers in client follow-ups relating to documentation and case matters
- Assist with procurement coordination, inventory tracking, and operational duties when required
- Accompany officers for outreach activities or home visits where necessary
- Perform general administrative duties and ad-hoc assignments assigned by supervisors
Requirements
- Minimum Diploma qualification or equivalent
- Prior experience in administration, customer service, coordination, or case support will be advantageous
- Proficient in Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint
- Good communication and interpersonal skills
- Organised, meticulous, and able to handle confidential information appropriately
- Comfortable with administrative and system-related work
- Able to work independently and collaboratively within a team environment
- Candidates who can commence work immediately or within short notice will have an advantage
Preferred Attributes
- Passionate about supporting the community and social assistance initiatives
- Empathetic, patient, and service-oriented
- Responsible, professional, and able to multitask in a fast-paced environment
Why Apply
- Opportunity to gain exposure within the Government and Social Service sector
- Meaningful role supporting community-based initiatives
- Structured and collaborative working environment
- Valuable experience in case coordination and operational support
Case Admin Officer (Social Service) - JL employer: APBA TG HUMAN RESOURCE PTE. LTD.
As a Case Admin Officer in Singapore's Government and Social Service sector, you will be part of a dedicated team that values community support and service excellence. The role offers a structured and collaborative work environment, with opportunities for personal growth and development while making a meaningful impact on the lives of individuals and families. Join us to contribute to community-focused initiatives and gain valuable experience in case management and operational support.
Contact Details:
APBA TG HUMAN RESOURCE PTE. LTD. Recruitment Team
