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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a prestigious hotel known for its exceptional service and hospitality.
- Benefits: Enjoy discounted meals, employee discounts, and a dynamic work environment.
- Why this job: Perfect for those passionate about hospitality and leading a dedicated team.
- Qualifications: Experience in hotel housekeeping and strong leadership skills are essential.
- Other info: Flexibility in working hours, including weekends, is required.
The predicted salary is between 24000 - 32000 £ per year.
We are seeking a dedicated and experienced Head Housekeeper to oversee the housekeeping department within our esteemed hotel. The ideal candidate will possess a strong background in hotel and hospitality management, ensuring that our guests enjoy impeccable cleanliness and comfort during their stay. This role requires exceptional leadership skills, attention to detail, and a commitment to maintaining high standards of service.
Duties
- Supervise and coordinate the daily activities of the housekeeping team, ensuring all tasks are completed efficiently and to the highest standard.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and adherence to established protocols.
- Train, mentor, and evaluate housekeeping staff, fostering a positive work environment that encourages teamwork and professional development.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels while adhering to budgetary constraints.
- Develop and implement housekeeping policies and procedures to enhance operational efficiency and guest satisfaction.
- Address guest inquiries or complaints regarding cleanliness or service promptly and professionally.
- Collaborate with other departments to ensure seamless operations within the hotel.
Qualifications
- Proven experience in a housekeeping role within the hotel or hospitality industry is essential.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent organisational skills with keen attention to detail.
- Ability to work under pressure in a fast-paced environment while maintaining high standards of service.
- Strong communication skills, both verbal and written, with proficiency in English.
- Knowledge of cleaning products, techniques, and equipment is highly desirable.
- Flexibility in working hours is required, including weekends and holidays as necessary.
If you possess a passion for hospitality and an unwavering commitment to excellence in cleanliness, we invite you to apply for this exciting opportunity.
Head Housekeeper employer: Apartment group
Contact Detail:
Apartment group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network with professionals in the hotel and hospitality industry. Attend local events or join online forums where you can connect with current or former head housekeepers. This can provide you with valuable insights and potentially lead to job referrals.
✨Tip Number 2
Showcase your leadership skills by volunteering for team projects or initiatives in your current role. Highlight any experience you have in training or mentoring staff, as this is crucial for the Head Housekeeper position.
✨Tip Number 3
Familiarise yourself with the latest cleaning techniques and products. Consider obtaining certifications or attending workshops that focus on housekeeping best practices, which can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by researching the hotel’s values and standards. Be ready to discuss how your personal approach to cleanliness and guest satisfaction aligns with their mission, demonstrating your commitment to maintaining high service levels.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping and hospitality management. Emphasise any leadership roles you've held and specific achievements that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high standards of cleanliness. Mention specific examples from your previous roles that illustrate your ability to lead a team and handle guest inquiries effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to the job description, such as training and mentoring staff, managing inventory, and developing policies. Use keywords from the job posting to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head Housekeeper role.
How to prepare for a job interview at Apartment group
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully managed and motivated a team in the past, highlighting any specific challenges you overcame.
✨Emphasise Attention to Detail
This role requires a keen eye for detail. During the interview, discuss your approach to maintaining high cleanliness standards and how you conduct inspections. Mention any systems or checklists you use to ensure nothing is overlooked.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest complaints or service issues. Think of specific scenarios from your previous experience where you resolved a problem effectively and improved guest satisfaction.
✨Familiarise Yourself with Hotel Operations
Understanding how housekeeping interacts with other departments is crucial. Research the hotel’s operations and be ready to discuss how you would collaborate with other teams to enhance overall guest experience and operational efficiency.
