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- Tasks: Lead the Reception team and ensure amazing guest experiences every day.
- Company: Join [Hotel name], where we create memorable moments for guests worldwide.
- Benefits: Enjoy free hotel stays, discounts at restaurants, and global hotel rates.
- Why this job: Grow your career in a supportive environment with endless opportunities across 5000 hotels.
- Qualifications: Looking for confident leaders with a passion for guest relations and team support.
- Other info: Be part of initiatives that promote inclusivity and sustainability in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Company Description Our mission at [Hotel name] is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling – whatever brings you here, we have something for you! As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality Job Description As our next Reception Team Leader, you (Personalize to your role and hotel) Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives. Assist in effectively running the front office operations with a hands-on approach. Help guests and create positive experiences. Are confident in all aspects of guest relations, receiving and recognising all guests includin…
Reception Team Leader employer: Aparthotel Adagio London Brentford
Contact Detail:
Aparthotel Adagio London Brentford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader
✨Tip Number 1
Familiarize yourself with the specific values and mission of the hotel. Understanding how they create memorable moments for guests will help you align your approach during the interview.
✨Tip Number 2
Highlight your leadership skills and experience in guiding a team. Be prepared to share examples of how you've successfully supported and developed team members in previous roles.
✨Tip Number 3
Showcase your customer service expertise. Think of specific instances where you turned a challenging guest interaction into a positive experience, as this will resonate well with the role.
✨Tip Number 4
Research the hotel’s initiatives on inclusivity and sustainability. Being knowledgeable about these topics will demonstrate your commitment to the hotel's values and your readiness to contribute.
We think you need these skills to ace Reception Team Leader
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with the mission and values of the hotel. Highlight how your personal values align with their goal of creating memorable moments for guests.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality, particularly in leadership roles. Showcase any achievements that demonstrate your ability to guide and support a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for guest relations and your hands-on approach to leadership. Use specific examples from your past experiences to illustrate your skills.
Highlight Your Soft Skills: In your application, make sure to mention soft skills such as communication, empathy, and problem-solving. These are crucial for a Reception Team Leader role and will resonate well with the hiring team.
How to prepare for a job interview at Aparthotel Adagio London Brentford
✨Show Your Passion for Guest Relations
Make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples from your past roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Leadership Skills
As a Reception Team Leader, you'll need to guide and support your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you resolved conflicts or improved team performance.
✨Highlight Your Commitment to Continuous Learning
The company values personal and professional development. Talk about any training or courses you've taken and how they have helped you grow in your career.
