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- Tasks: Craft meaningful jewellery and guide customers through emotional moments with empathy.
- Company: Join a purpose-driven team creating keepsake jewellery and personalised diamonds.
- Benefits: Gain hands-on experience, learn new crafts, and work in a supportive environment.
- Why this job: Make a real impact by helping others celebrate love and legacy through unique pieces.
- Qualifications: No experience needed; just a warm, empathetic nature and a desire to help others.
- Other info: Flexible roles in crafting and customer service; perfect for those seeking a meaningful career.
The predicted salary is between 28800 - 43200 £ per year.
Join a purpose-driven team that creates meaningful keepsake jewellery and personalised diamonds to celebrate love, life, and legacy. We’re looking for someone seeking a meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces, and help grow our customer base.
Your Role Includes Two Unique Brands:
At Apart.sg – Keepsake Jewellery
- Craft with Care: Handmake meaningful jewellery using materials like hair, fur, or ashes, honouring the lives and bonds that matter most (we will teach you how make it. No experiene needed).
- Customer Appointments: Gently guide clients through the bespoke process in our studio, with empathy and attentiveness.
- Sales with Sensitivity: Help customers select keepsakes that reflect their memories and stories — many will be emotional moments.
- Maintain the Store: Keep our studio inviting, clean, and peaceful — a safe space for reflection and connection.
- Lead Generation & Follow-Up: Reach out to potential clients and follow up with existing leads to offer guidance and encourage bookings or orders.
At Together Diamonds – Personalised Diamonds
- Sales Consultant (No Crafting Needed): Explain and sell custom lab-grown diamonds made from hair or fur — ideal for engagements, anniversaries, or pet lovers.
- Product Education: Help customers understand the diamond-making process and how it celebrates life’s bonds.
- Customer Service: Follow up with inquiries, handle consultations, and assist in finalising purchases.
- Build Relationships: Be proactive in responding to leads and gently guiding them toward booking a diamond consultation.
You Are Someone Who…
- Well spoken English
- Is finding a meaningful career
- Has a warm, sincere, and empathetic nature
- Wants to help others during difficult times
- Feels comfortable speaking with customers in sensitive situations
- Enjoys hands-on creative work and learning new crafts
- Can balance both crafting and front-of-house duties
- Is self-motivated, organised, and has a sharp eye for detail
- Thrives in an independent, purpose-led environment
- (Bonus) Has retail, design, or jewellery experience
Why Join Us?
We don’t just sell jewellery — we help people honour the ones they love most. Whether crafting a keepsake with a pet’s fur or guiding someone through their first diamond purchase, your work will be filled with purpose, beauty, and genuine connection.
To Apply
Send us a short note about yourself, your background, and why this role speaks to you. Email us at hello@apart.sg.
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Jewellery Artisan & Customer Experience Specialist employer: APART.SG
Contact Detail:
APART.SG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jewellery Artisan & Customer Experience Specialist
✨Tip Number 1
Familiarise yourself with the emotional aspects of jewellery making. Understanding the significance behind keepsake jewellery will help you connect with customers on a deeper level during your interactions.
✨Tip Number 2
Practice your communication skills, especially in sensitive situations. Being able to convey empathy and understanding will be crucial when guiding clients through their bespoke experiences.
✨Tip Number 3
Engage with our community on social media or forums related to jewellery and personal keepsakes. This will not only enhance your knowledge but also show your genuine interest in the field when you apply.
✨Tip Number 4
Consider visiting local jewellery stores or workshops to gain insights into customer interactions and the crafting process. This hands-on experience can provide valuable context for your role and impress us during the selection process.
We think you need these skills to ace Jewellery Artisan & Customer Experience Specialist
Some tips for your application 🫡
Craft a Personal Note: Begin your application with a heartfelt note about yourself. Share your background and explain why this role resonates with you. Highlight any personal experiences that connect you to the meaningful work of creating keepsake jewellery.
Showcase Your Empathy: In your application, emphasise your compassionate nature. Provide examples of how you've supported others in emotional situations, as this role requires guiding customers through sensitive moments.
Highlight Relevant Skills: Even if you lack direct experience in jewellery making, mention any hands-on creative skills or customer service experience you have. This will demonstrate your ability to learn and adapt in a crafting environment.
Express Your Motivation: Convey your desire for a meaningful career. Explain how working in a purpose-driven team aligns with your personal values and aspirations, and how you can contribute to the company's mission of honouring love and legacy.
How to prepare for a job interview at APART.SG
✨Show Your Empathy
Given the emotional nature of the role, it's crucial to demonstrate your empathetic side during the interview. Share experiences where you've helped others through sensitive situations, as this will resonate with the company's mission.
✨Highlight Your Crafting Skills
Even if you don't have prior experience in jewellery making, express your enthusiasm for learning new crafts. Discuss any hands-on projects you've undertaken in the past to showcase your creativity and willingness to learn.
✨Understand the Products
Familiarise yourself with the types of keepsake jewellery and personalised diamonds offered by the company. Being able to discuss these products knowledgeably will show your genuine interest and help you connect with the interviewers.
✨Prepare Thoughtful Questions
Prepare questions that reflect your understanding of the role and the company’s values. Inquire about their approach to customer service or how they ensure a peaceful environment in the studio, demonstrating your alignment with their purpose-driven ethos.
