Apadmi is seeking an IT Service Analyst to join the Performance team, owning incident management, service requests, and client communications to keep systems active across retail, health, and finance sectors.
You'll collaborate with developers, log tickets in Jira/Confluence, support changes, and help automate workflows while maintaining knowledge bases and ensuring SLAs with high-profile clients like Domino's, NHS, and Greene King.
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IT Service Desk Analyst: Keep Critical Apps Running in Manchester employer: Apadmi
At Apadmi, we pride ourselves on being an excellent employer by fostering a culture of innovation and inclusivity, where diverse perspectives are valued. As a Product Owner in our expanding European team, you will have the opportunity to drive meaningful digital transformation while collaborating with talented professionals across various disciplines. We offer a supportive environment that encourages professional growth, embraces modern practices, and integrates cutting-edge AI tools to enhance your work experience.
