Apache Associates is looking for an organised, proactive Service Delivery Manager to lead Level 1 and Level 2 Support teams and Project Engineers. You will own day-to-day delivery of managed services and client projects, ensuring SLA adherence and clear communication to clients.
The role offers a hybrid working arrangement with a fantastic team, opportunities to improve service quality, and a path to grow with the business. A strong MSP background and ITIL knowledge are valued.
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Senior MSP Service Delivery Lead employer: Apache Associates
Join a dynamic technology business that values hands-on problem-solving and client engagement as a Field Support Engineer. With a strong emphasis on employee growth, you'll have the chance to enhance your technical skills while building lasting relationships with clients across diverse environments. Enjoy a supportive work culture that encourages innovation and collaboration, along with the unique advantage of working in various locations throughout the UK.
