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- Tasks: Provide expert support and lead cloud projects while mentoring junior engineers.
- Company: Dynamic IT Services company working with a leading financial organisation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a senior role where you can make a real impact in tech and mentor others.
- Qualifications: Extensive experience in 3rd line support, AWS, Intune, and identity management.
- Other info: Exciting opportunity to work in a fast-paced environment with career advancement.
The predicted salary is between 48000 - 72000 £ per year.
An IT Services company is looking for an experienced 3rd Line Support Engineer to work with a financial services organization in London. This senior role involves acting as an escalation point for technical issues, delivering cloud and infrastructure projects, and mentoring 2nd Line engineers. The ideal candidate will have significant experience in supporting large user bases and be proficient in AWS, Intune, and identity management. This position offers a hybrid working model and a senior visible role with both support and project responsibilities.
Senior 3rd Line IT Engineer – Cloud & IAM (Hybrid) employer: Apache Associates
Contact Detail:
Apache Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line IT Engineer – Cloud & IAM (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in financial services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with AWS, Intune, and identity management. Real-life examples will make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior 3rd Line IT Engineer – Cloud & IAM (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AWS, Intune, and identity management. We want to see how your skills match the role, so don’t be shy about showcasing your achievements in these areas!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this senior role. Mention your experience with large user bases and how you’ve successfully mentored others in the past.
Showcase Your Problem-Solving Skills: As a 3rd Line Support Engineer, you’ll be the go-to person for technical issues. In your application, share specific examples of how you’ve resolved complex problems or delivered successful cloud projects. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Apache Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS, Intune, and identity management. Be ready to discuss specific projects you've worked on and how you've tackled technical issues in the past. This will show that you're not just familiar with the tools, but that you can use them effectively.
✨Showcase Your Mentoring Skills
Since this role involves mentoring 2nd Line engineers, be prepared to share examples of how you've supported and guided others in previous positions. Highlight any training sessions or workshops you've led, as well as how you've helped team members grow their skills.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about common issues that arise in cloud environments and how you would approach resolving them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Understand the Company Culture
Research the financial services organisation you'll be working with. Understanding their values and culture can help you tailor your responses to align with what they’re looking for. It also shows that you're genuinely interested in the role and the company.