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- Tasks: Lead the eCommerce product vision and manage the full customer journey.
- Company: Join a growing team focused on digital commerce strategy and execution.
- Benefits: Enjoy hybrid working with a mix of remote and on-site opportunities.
- Why this job: Shape the future of eCommerce while driving growth and customer engagement.
- Qualifications: Strong experience in product management, especially in eCommerce platforms.
- Other info: Only candidates matching required skills will be contacted.
The predicted salary is between 60000 - 90000 £ per year.
We are seeking a strategic, customer-obsessed, commercially minded and technically robust Head of eCommerce (Product Management) to join our clients growing team. You will be working hybrid so have a mix of working on-site and remotely. As the Head of eCommerce (Product Management), you will lead product thinking across the full eCommerce life cycle and take full ownership of our client’s digital commerce strategy and execution.
Responsibilities:
- Define and own the eCommerce product vision and roadmap aligned with the business goals and customer needs
- Lead delivery and discovery of all new platform features
- Ensure integration is seamless with internal systems (CRM, payments, ERP and provisioning)
- Own the full customer journey, from browsing to checkout, management and onboarding
- Monitor compliance readiness, operational metrics and platform health
- Communicate with stakeholders
- Be the single point of accountability for eCommerce outcomes
Skills:
- Strong experience of product management (specifically on eCommerce platforms, including core transactional infrastructure)
- Proven success in leading end-to-end product strategies that drive growth and customer engagement
- Proven success owning and evolving live B2B commerce platforms (ideally within ERP, SaaS or enterprise technology environments)
- Excellent communication, hands-on leadership and stakeholder management skills
- Full understanding of eCommerce architecture
- Excellent product judgment which is backed by a data-led mindset (you will fully understand what drives CAC, CLTV, NNR and how to move them)
If you’re ready for your next challenge, have the experience and skills of a Head of eCommerce (Product Management) and want the opportunity to shape the future of our client’s organisation, please apply today!
Due to the number of applications, we can only respond to candidates that match the required skills and experience.
Product Manager (Head of eCommerce) employer: Apache Associates
Contact Detail:
Apache Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (Head of eCommerce)
✨Tip Number 1
Network with professionals in the eCommerce space. Attend industry events, webinars, or local meetups to connect with others who are already in similar roles. This can help you gain insights into the latest trends and potentially lead to referrals.
✨Tip Number 2
Showcase your understanding of the full eCommerce life cycle during interviews. Be prepared to discuss specific examples of how you've successfully managed product strategies that align with business goals and customer needs.
✨Tip Number 3
Familiarise yourself with the latest eCommerce technologies and platforms. Being knowledgeable about current tools and systems will demonstrate your technical robustness and ability to lead product thinking effectively.
✨Tip Number 4
Prepare to discuss metrics that matter in eCommerce, such as Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). Showing that you can leverage data to drive decisions will set you apart from other candidates.
We think you need these skills to ace Product Manager (Head of eCommerce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product management, especially within eCommerce platforms. Use specific examples that demonstrate your success in leading product strategies and driving customer engagement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and how your skills align with the responsibilities outlined in the job description. Mention your understanding of eCommerce architecture and your data-led mindset.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your ability to own and evolve B2B commerce platforms. Highlight metrics such as customer acquisition cost (CAC) and customer lifetime value (CLTV) to demonstrate your impact.
Prepare for Stakeholder Communication: Since excellent communication and stakeholder management skills are crucial for this role, prepare examples of how you've effectively communicated with stakeholders in previous positions. This will help you stand out during the application process.
How to prepare for a job interview at Apache Associates
✨Understand the eCommerce Landscape
Before your interview, make sure you have a solid grasp of the current eCommerce trends and technologies. Familiarise yourself with the latest tools and platforms that are shaping the industry, as well as any recent developments in digital commerce strategies.
✨Showcase Your Product Management Experience
Be prepared to discuss specific examples from your past roles where you successfully led product strategies. Highlight your experience with B2B commerce platforms and how you've driven growth and customer engagement through effective product management.
✨Demonstrate Data-Driven Decision Making
Since the role requires a data-led mindset, come equipped with examples of how you've used data to inform your product decisions. Be ready to discuss key metrics like CAC, CLTV, and NNR, and how you've influenced these metrics in previous positions.
✨Prepare for Stakeholder Communication Scenarios
As the Head of eCommerce, you'll need to communicate effectively with various stakeholders. Think of scenarios where you've had to manage expectations or align different teams towards a common goal, and be ready to share those experiences during the interview.
