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- Tasks: Lead the eCommerce product vision and manage the full customer journey.
- Company: Join a growing team focused on digital commerce strategy and execution.
- Benefits: Enjoy hybrid working with a mix of remote and on-site opportunities.
- Why this job: Shape the future of eCommerce while driving growth and customer engagement.
- Qualifications: Strong experience in product management, especially in eCommerce platforms.
- Other info: Only candidates matching required skills will be contacted.
The predicted salary is between 60000 - 90000 £ per year.
We are seeking a strategic, customer-obsessed, commercially minded and technically robust Head of eCommerce (Product Management) to join our clients growing team. You will be working hybrid so have a mix of working on-site and remotely. As the Head of eCommerce (Product Management), you will lead product thinking across the full eCommerce life cycle and take full ownership of our client’s digital commerce strategy and execution.
Responsibilities:
- Define and own the eCommerce product vision and roadmap aligned with the business goals and customer needs
- Lead delivery and discovery of all new platform features
- Ensure integration is seamless with internal systems (CRM, payments, ERP and provisioning)
- Own the full customer journey, from browsing to checkout, management and onboarding
- Monitor compliance readiness, operational metrics and platform health
- Communicate with stakeholders
- Be the single point of accountability for eCommerce outcomes
Skills:
- Strong experience of product management (specifically on eCommerce platforms, including core transactional infrastructure)
- Proven success in leading end-to-end product strategies that drive growth and customer engagement
- Proven success owning and evolving live B2B commerce platforms (ideally within ERP, SaaS or enterprise technology environments)
- Excellent communication, hands-on leadership and stakeholder management skills
- Full understanding of eCommerce architecture
- Excellent product judgment which is backed by a data-led mindset (you will fully understand what drives CAC, CLTV, NNR and how to move them)
If you’re ready for your next challenge, have the experience and skills of a Head of eCommerce (Product Management) and want the opportunity to shape the future of our client’s organisation, please apply today!
Due to the number of applications, we can only respond to candidates that match the required skills and experience.
Contact Detail:
Apache Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and product management. Understanding current market dynamics and customer behaviours will help you speak confidently about how you can contribute to our client's digital commerce strategy.
✨Tip Number 2
Network with professionals in the eCommerce space. Attend industry events or webinars to connect with others who are already in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of your past successes in product management, particularly in eCommerce. Be ready to explain how you drove growth and improved customer engagement through your strategies.
✨Tip Number 4
Research our client’s business model and their current eCommerce offerings. Being knowledgeable about their products and services will allow you to tailor your conversation and demonstrate your genuine interest in the role.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product management, especially within eCommerce platforms. Use specific examples that demonstrate your success in leading product strategies and driving customer engagement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and how your skills align with the company's goals. Mention your understanding of eCommerce architecture and your data-led mindset, as these are crucial for the role.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your ability to own and evolve B2B commerce platforms. Highlight metrics like customer acquisition cost (CAC) and customer lifetime value (CLTV) to demonstrate your impact.
Prepare for Potential Questions: Anticipate questions related to your experience with internal systems integration and stakeholder management. Be ready to discuss how you have successfully led product delivery and discovery in previous roles.
How to prepare for a job interview at Apache Associates
✨Understand the eCommerce Landscape
Before your interview, make sure you have a solid grasp of the current eCommerce trends and technologies. Familiarise yourself with the company's existing platforms and their competitors to demonstrate your industry knowledge.
✨Showcase Your Product Management Experience
Be prepared to discuss specific examples from your past roles where you've successfully led product strategies. Highlight your experience with B2B commerce platforms and how you've driven growth and customer engagement.
✨Prepare for Stakeholder Communication Scenarios
Since the role requires excellent communication skills, think of scenarios where you've effectively communicated with stakeholders. Be ready to explain how you manage expectations and ensure alignment across teams.
✨Demonstrate a Data-Driven Mindset
The company is looking for someone with a data-led approach. Be prepared to discuss how you've used data to inform product decisions, improve customer journeys, and drive key metrics like CAC and CLTV.
