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- Tasks: Lead a dynamic team providing person-centred support to adults with autism and learning difficulties.
- Company: Join Real Life Options, a friendly and inclusive organisation dedicated to making a difference.
- Benefits: Enjoy 28 days holiday, health cash plan, pension scheme, and employee assistance programmes.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Must be SSSC registered with Level 3 SVQ in health and social care and leadership experience.
- Other info: Flexible shifts including weekends, with excellent career growth opportunities.
The predicted salary is between 25000 - 32000 £ per year.
Senior Service Lead role at ap-centras s.r.o.
Location: Dunfermline
Hours: 39 hours per week
Salary: £28,225.94 per annum
Please note: This role requires applicants to be drivers with access to their own vehicle, due to the wide geographical area we support.
Join Our Team
We are looking for a compassionate, experienced Senior Service Lead to join our friendly and supportive team in Dunfermline. This is a highly rewarding leadership role where you’ll help deliver person‑centred, empowering support to adults with autism and learning disabilities.
At Real Life Options, we provide creative, dynamic and flexible services, tailored to each individual\’s needs. You’ll be a key part of a passionate team committed to making a real difference.
About The Role
As Senior Service Lead, you will report to the Registered Locality Manager and work collaboratively with other senior staff to ensure consistent delivery of high-quality, safe and personalised support.
This is a varied and hands‑on leadership role that combines operational responsibilities with direct staff support. You will:
- Lead by example, promoting and upholding Real Life Options values, policies and procedures
- Provide day‑to‑day guidance and mentoring to support staff, ensuring best practice across services
- Carry out regular supervisions and annual appraisals to monitor performance and promote professional development
- Oversee training compliance and registration requirements, helping staff stay informed and qualified
- Support and embed a strong health and safety culture by conducting regular audits and checks across services
- Identify and coordinate required maintenance and ensure all documentation meets compliance standards
- Work directly with service users, staff and external professionals to develop, review and update personalised care plans
- Ensure that support plans reflect the individual\’s needs, preferences and promote their independence
- Support the recruitment process, from greeting candidates and conducting service tours to delivering thorough, service‑specific inductions for new team members
- Foster a positive team culture that prioritises quality support, continuous improvement and staff wellbeing
Shift Pattern
- Flexible shift work, including evenings and weekends, is required.
- Occasional on‑call responsibilities may apply depending on service needs.
What We’re Looking For
- Registered (or eligible) with the SSSC
- SVQ Level 3 in Health and Social Care (or equivalent qualification)
- Significant experience within the social care sector, supporting adults with additional needs
- Leadership or mentoring experience, with the ability to motivate and develop others
- Full UK driving licence and access to your own vehicle
- Willingness to undergo an enhanced Adult PVG check
Benefits and Rewards
- 28 days paid holiday (inclusive of bank holidays, pro‑rate for part‑time)
- Accredited training to support your personal and professional growth
- Employer contributory pension scheme
- Health Cash Plan (for contracted hours)
- £10,000 life cover
- Employee Assistance Programme, including 24/7 access to counselling, legal and financial support
- Reward Gateway discount scheme
- Cycle to Work Scheme
- Financial wellbeing support
- Refer‑a‑Friend bonus (terms apply)
- Recognition and reward initiatives
How to Apply
Shortlisted applicants will be contacted via email. Please regularly check your inbox and junk/spam folders.
Equal Opportunities
Real Life Options is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. If you have a disability, health condition or any individual support needs that may affect your application or interview process, we are happy to make reasonable adjustments. Please let us know how we can support you.
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Senior Service Lead employer: ap-centras s.r.o.
Contact Detail:
ap-centras s.r.o. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Senior Service Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission of delivering person-centred support. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and ready to tackle any questions about your leadership experience and approach to service delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Senior Service Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Senior Service Lead. We want to see how you can bring your unique skills to our team in Dunfermline!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to emphasise your leadership or mentoring experience. Share specific examples of how you've supported others in their professional growth – we love hearing about that!
Be Person-Centred: Remember, we’re all about delivering person-centred support. In your application, illustrate how you’ve put individuals at the heart of your work and how you plan to continue doing so with us.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t hesitate!
How to prepare for a job interview at ap-centras s.r.o.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Service Lead. Familiarise yourself with person-centred support and how it applies to adults with autism and learning difficulties. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or mentored others. Highlight how you’ve driven continuous improvement and supported professional growth in your previous roles. This will show that you’re ready to take on the leadership responsibilities outlined in the job description.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about scenarios related to health and safety audits or conducting appraisals. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
