Experienced Service Lead

Experienced Service Lead

Ilkeston Full-Time 22000 - 30000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a supportive team and manage daily operations for individuals with complex needs.
  • Company: Join Real Life Options, a caring organisation dedicated to community support.
  • Benefits: Enjoy 28 days holiday, health plans, and a pension scheme.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in supervision and working with individuals with learning disabilities.
  • Other info: Inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 22000 - 30000 ÂŁ per year.

Join to apply for the Experienced Service Lead role at ap-centras s.r.o.

Overview

Real Life Options is looking for an experienced Service Lead to manage a full‑time support service in Ilkeston, DE7 8XW. The role is permanent and offers an annual salary of £26,294 plus a range of benefits.

Responsibilities

  • Provide on‑call duties on a rota basis.
  • Attend team meetings and service user reviews.
  • Ensure medication procedures are in place and service users are supported appropriately.
  • Manage the day‑to‑day running of the support service.
  • Assess service users and develop Person‑Centred Plans, facilitating participation of all workers in implementation.
  • Deliver individualised support to people living in shared supported‑living properties and tenancies.
  • Support residents with mental health and complex behaviour.

Qualifications

  • Supervisory experience and a role‑model attitude for staff teams.
  • Experience working with autism, learning disabilities and complex needs.
  • Resilience, an open mind and a non‑judgemental approach.
  • Track record of working with people with learning disabilities in supported‑living and enabled environments.
  • Commitment to community care principles.
  • Understanding of development needs of adults with learning disability (social, personal, physical, occupational and leisure).
  • Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs.

Benefits

  • 28 days paid holiday a year, including bank holidays.
  • Accredited training and mentoring.
  • Employer‑contributory pension scheme.
  • Health Cash Plan for full/part‑time hours.
  • ÂŁ10,000 life cover.
  • Employee Assistance Programme (medical helpline, counselling, financial and legal information).
  • Reward gateway and discounted goods and services.
  • Cycle to Work Scheme and financial wellbeing scheme.
  • Refer a Friend incentive bonus (terms and conditions apply).
  • Recognition initiatives.

Values and Skills

Respect – Honesty – Responsibility – Excellence

Key personal skills: honest, good communicator, strong values, flexible, passionate, self‑motivated, reliable, caring, inclusive.

Equal Opportunities

Real Life Options is an equal‑opportunity employer. We are committed to recruiting, training and promoting the best person for the job, making full use of the talents and resources of all our people and creating a working environment free from unlawful discrimination, victimisation and harassment. If you have a disability, learning difficulty, medical condition or individual need that may affect your performance, we will make reasonable adjustments.

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Experienced Service Lead employer: ap-centras s.r.o.

Real Life Options is an exceptional employer, offering a supportive and inclusive work environment in Ilkeston, where you can make a meaningful impact on the lives of individuals with learning disabilities. With a strong commitment to employee development through accredited training and mentoring, alongside generous benefits such as 28 days of paid holiday and a health cash plan, we prioritise the well-being and growth of our staff. Join us to be part of a team that values respect, honesty, and excellence, while providing vital support to those in need.
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Contact Detail:

ap-centras s.r.o. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Experienced Service Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for an Experienced Service Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your knowledge of person-centred care and the specific needs of individuals with learning disabilities. Show us that you’re not just a fit for the role, but that you genuinely care about making a difference in people's lives.

✨Tip Number 3

Don’t forget to showcase your supervisory experience! Be ready to share examples of how you've led teams and supported staff in previous roles. We want to see your leadership skills in action!

✨Tip Number 4

Apply through our website for the best chance at landing the job! It’s super easy, and you’ll be able to highlight your passion for community care right from the start. Let’s get you that role!

We think you need these skills to ace Experienced Service Lead

Supervisory Experience
Person-Centred Planning
Medication Management
Support for Mental Health
Experience with Autism
Experience with Learning Disabilities
Resilience
Non-Judgemental Approach
Community Care Principles
Understanding of Complex Needs
Good Communication Skills
Flexibility
Self-Motivation
Reliability
Caring and Inclusive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Experienced Service Lead role. Highlight your supervisory experience and any relevant work with autism or learning disabilities. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about community care and how your values align with ours. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage support services and work with individuals with complex needs. We appreciate concrete examples that show us what you can bring to the team.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for everyone involved. We can't wait to hear from you!

How to prepare for a job interview at ap-centras s.r.o.

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of the Experienced Service Lead role. Familiarise yourself with the key tasks like managing support services and developing Person-Centred Plans. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Experience

Be ready to discuss your supervisory experience and how you've worked with individuals with autism and complex needs. Prepare specific examples that highlight your resilience and non-judgemental approach. This will help the interviewers see how your background aligns with their values and the needs of their service users.

✨Emphasise Your Values

Real Life Options values respect, honesty, responsibility, and excellence. Think about how you embody these values in your work. During the interview, share stories that illustrate your commitment to community care principles and how you’ve supported residents in a caring and inclusive manner.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they measure success in the role. Asking questions shows your enthusiasm for the position and helps you determine if the company culture is a good fit for you.

Experienced Service Lead
ap-centras s.r.o.
Location: Ilkeston
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