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For Companies At a Glance
- Tasks: Lead third-party operations and transitions, ensuring smooth project delivery and stakeholder alignment.
- Company: Join Aon, a global leader in shaping better decisions for people worldwide.
- Benefits: Enjoy hybrid work flexibility, wellbeing days, and a culture of continuous learning.
- Why this job: Be part of a transformative team that drives operational excellence and client success.
- Qualifications: Experience in third-party management, strong communication skills, and expertise in change management required.
- Other info: Aon values diversity and offers equal opportunities for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Critical Third Party Supplier & Transition Operations Leader u2013 UK, Ireland and South Africa
Ready to take the lead in shaping how transitions and third-party operations are delivered across Aon UK, Ireland and South Africa? If you bring senior operations experience from complex, global organisations and know how to drive supplier performance and transformationu2014this role is for you.
This hybrid role is based in our London office and offers flexibility to work both in-office and virtually.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Transitions Operations Leader will lead third-party oversight and transition initiatives across Aon UK, driving operational excellence and transformation. Youu2019ll coordinate cross-functional teams, develop strategies, and ensure seamless implementation of transitions aligned with the Aon Business Services Operating Model.
This role includes managing relationships with strategic UK BPO partners, ensuring governance and performance against SLAs, and acting as a key escalation point. Youu2019ll collaborate with business and operations stakeholders, Global Supplier Management, and Legal teams to support contractual and delivery objectives.
Transition Management
Lead and manage transition projects from start to finish.
Develop strategies for smooth transitions and measurable outcomes.
Coordinate cross-functional teams and ensure timely delivery.
Track progress, mitigate risks, and ensure adherence to Aon methodologies.
Partner with Finance to monitor benefits realisation.
Third Party and Operations Leadership, Governance and Stakeholder Relationship Management
Build strong relationships with senior stakeholders and external partners.
Guide UK Operations leaders on third-party strategy and delivery.
Communicate clearly to align stakeholders and manage expectations.
Maintain governance and performance oversight of third-party suppliers, including Genpact.
Resolve escalations and support Centres of Excellence.
Drive automation and process improvements using the ABS service catalogue.
Ensure compliance with Aonu2019s Risk Management Framework, including risk assessments and ERM participation.
How this opportunity is different
This is a unique opportunity to join the UK & Ireland COO Leadership Team and collaborate across solution lines, central teams, Centres of Excellence, and BPO partners to transform Aonu2019s operating model and deliver client and financial benefits.
Skills and experience that will lead to success
Proven experience in third-party management and transition delivery.
Strong background in global matrix environments and offshore collaboration.
Exceptional partnering and communication skills, with the ability to engage and influence senior and C-suite stakeholders.
Expertise in change management and operational improvement.
Excellent organisational skills, with the ability to manage multiple projects and priorities effectively.
Experience in regulated environments, with sound knowledge of risk and compliance frameworks.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
#li-sc1
#LI-HYBRID
2565070
Critical Third Party Supplier & Transition Operations Leader u2013 UK, Ireland and South Africa
Ready to take the lead in shaping how transitions and third-party operations are delivered across Aon UK, Ireland and South Africa? If you bring senior operations experience from complex, global organisations and know how to drive supplier performance and transformationu2014this role is for you.
This hybrid role is based in our London office and offers flexibility to work both in-office and virtually.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Transitions Operations Leader will lead third-party oversight and transition initiatives across Aon UK, driving operational excellence and transformation. Youu2019ll coordinate cross-functional teams, develop strategies, and ensure seamless implementation of transitions aligned with the Aon Business Services Operating Model.
This role includes managing relationships with strategic UK BPO partners, ensuring governance and performance against SLAs, and acting as a key escalation point. Youu2019ll collaborate with business and operations stakeholders, Global Supplier Management, and Legal teams to support contractual and delivery objectives.
Transition Management
Lead and manage transition projects from start to finish.
Develop strategies for smooth transitions and measurable outcomes.
Coordinate cross-functional teams and ensure timely delivery.
Track progress, mitigate risks, and ensure adherence to Aon methodologies.
Partner with Finance to monitor benefits realisation.
Third Party and Operations Leadership, Governance and Stakeholder Relationship Management
Build strong relationships with senior stakeholders and external partners.
Guide UK Operations leaders on third-party strategy and delivery.
Communicate clearly to align stakeholders and manage expectations.
Maintain governance and performance oversight of third-party suppliers, including Genpact.
Resolve escalations and support Centres of Excellence.
Drive automation and process improvements using the ABS service catalogue.
Ensure compliance with Aonu2019s Risk Management Framework, including risk assessments and ERM participation.
How this opportunity is different
This is a unique opportunity to join the UK & Ireland COO Leadership Team and collaborate across solution lines, central teams, Centres of Excellence, and BPO partners to transform Aonu2019s operating model and deliver client and financial benefits.
Skills and experience that will lead to success
Proven experience in third-party management and transition delivery.
Strong background in global matrix environments and offshore collaboration.
Exceptional partnering and communication skills, with the ability to engage and influence senior and C-suite stakeholders.
Expertise in change management and operational improvement.
Excellent organisational skills, with the ability to manage multiple projects and priorities effectively.
Experience in regulated environments, with sound knowledge of risk and compliance frameworks.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
#li-sc1
#LI-HYBRID
Third Party Supplier & Transition Operations Leader employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Supplier & Transition Operations Leader
✨Tip Number 1
Familiarise yourself with Aon's Business Services Operating Model. Understanding how transitions and third-party operations are structured will help you speak confidently about your ideas and strategies during interviews.
✨Tip Number 2
Network with current or former employees of Aon, especially those in operations or supplier management roles. They can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss specific examples of your experience in managing third-party suppliers and transitions. Highlight measurable outcomes from past projects to demonstrate your impact and effectiveness.
✨Tip Number 4
Stay updated on industry trends related to third-party management and operational excellence. Being knowledgeable about current challenges and innovations will show your commitment to continuous improvement.
We think you need these skills to ace Third Party Supplier & Transition Operations Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in third-party management and transition delivery. Use specific examples that demonstrate your ability to lead projects and manage relationships with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and transformation. Mention how your background aligns with Aon's values and the specific requirements of the role, such as your experience in global matrix environments.
Showcase Communication Skills: Since the role requires exceptional partnering and communication skills, provide examples in your application that illustrate how you've successfully engaged and influenced senior stakeholders in previous roles.
Highlight Change Management Expertise: Emphasise your expertise in change management and operational improvement. Include any relevant certifications or training that support your qualifications for this position.
How to prepare for a job interview at Aon
✨Showcase Your Transition Management Skills
Be prepared to discuss your experience in leading transition projects. Highlight specific examples where you developed strategies for smooth transitions and measurable outcomes, as this role heavily focuses on managing transitions effectively.
✨Demonstrate Stakeholder Engagement
Since the role involves building strong relationships with senior stakeholders, come equipped with examples of how you've successfully engaged and influenced C-suite executives in previous roles. This will show your ability to communicate clearly and manage expectations.
✨Highlight Your Operational Excellence Experience
Discuss your background in driving operational excellence and transformation within complex, global organisations. Be ready to explain how you've implemented process improvements and ensured compliance with risk management frameworks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to mitigate risks during transitions. Think of past challenges you've faced and how you overcame them, particularly in regulated environments.
