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- Tasks: Guide clients through complex claims and establish effective handling procedures.
- Company: Join Aon, a leader in claims management with a collaborative culture.
- Benefits: Enjoy competitive pay, comprehensive training, and global wellbeing days.
- Why this job: Make a real impact by supporting clients and enhancing claims processes.
- Qualifications: Experience in client-facing roles and knowledge of commercial claims required.
- Other info: Flexible working options and strong career growth opportunities await you.
The predicted salary is between 28800 - 48000 £ per year.
Do you thrive on guiding clients through complex claims with confidence and clarity? Are you ready to shape the future of claims management across the Central and South UK region? Aon Commercial is looking for a dynamic claims professional to join our Claims Management Executive Team. This is a hybrid role with the opportunity to work across multiple offices in the Central and South Region of the UK.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Establishing and maintaining effective claims handling procedures.
- Fostering strong relationships with clients and stakeholders.
- Ensuring the delivery of a high-quality, innovative claims service.
- Acting as the primary contact for clients, facilitating efficient claims processing.
- Supporting clients through complex claims situations.
- Agreeing and setting up claims handling procedures.
- Collaborating with claims adjusters and other professionals.
- Delivering insightful claims data to identify trends and opportunities for improvement.
- Organising and chairing claims review meetings with clients, carriers, and other suppliers.
- Identifying areas for process enhancement and implementing changes.
- Negotiating with insurers and loss adjusters on disputed claims.
- Supporting clients through the large loss process by utilising Aon’s wider capabilities.
How this opportunity is different:
The Claims Management Executive role provides an opportunity to work in a collaborative and inclusive environment, with access to a wealth of expertise and resources. Aon is committed to the professional growth of its employees, offering comprehensive training programs, mentorship, and career advancement opportunities, along with a competitive benefits package.
Skills and experience that will lead to success:
- In-depth knowledge of commercial/corporate claims, particularly in Liability, Property, and Motor sectors.
- Experience in client-facing roles, including leading meetings with clients.
- Exceptional customer service skills and effective communication across all client levels.
- Comprehensive understanding of the UK commercial insurance market and its processes.
- Strong organisational skills for efficient diary management.
- Self-motivated with a strong sense of accountability and pride in your work.
- Proven track record of building robust internal and external relationships.
- Confidence in delivering presentations and excellent written communication skills.
- Experience in helping clients improve risk and enhance processes.
- CII certification or other relevant professional qualifications.
How we support our colleagues:
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment allows you to manage your wellbeing and work/life balance. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.
If you are ready to elevate your career and contribute to our success, we invite you to apply for this exciting role.
Claims Management Executive - Redhill, RH1 1LQ in Surrey employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Management Executive - Redhill, RH1 1LQ in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon through LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you an edge!
✨Tip Number 2
Prepare for those tricky questions! Think about how your past experiences relate to the role of Claims Management Executive. Practice articulating your thoughts clearly, especially around complex claims situations.
✨Tip Number 3
Show off your skills in the interview! Bring examples of how you've built strong relationships with clients and improved processes in previous roles. This will demonstrate your fit for the collaborative environment at Aon.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Aon team and ready to make an impact!
We think you need these skills to ace Claims Management Executive - Redhill, RH1 1LQ in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in claims management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your exceptional communication abilities. Use clear and concise language in your application to reflect how you would engage with clients.
Highlight Your Problem-Solving Skills: We’re looking for someone who can navigate complex claims situations with ease. Share examples in your application that illustrate how you've successfully resolved issues in the past.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Aon
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial claims, especially in Liability, Property, and Motor sectors. Being able to discuss specific cases or trends in these areas will show that you're not just familiar with the basics but are genuinely engaged with the field.
✨Build Rapport with Your Interviewers
Since this role involves client-facing interactions, practice building rapport during your interview. Use active listening skills, maintain eye contact, and engage with your interviewers' questions. This will demonstrate your exceptional customer service skills and ability to communicate effectively.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle complex claims situations. Prepare examples from your past experiences where you've successfully navigated challenges or improved processes. This will highlight your problem-solving skills and your proactive approach to claims management.
✨Showcase Your Organisational Skills
As a Claims Management Executive, strong organisational skills are key. Be ready to discuss how you manage your diary and prioritise tasks. You might even want to share tools or methods you use to stay organised, as this will reflect your self-motivation and accountability.
