At a Glance
- Tasks: Manage pensions administration, ensuring accuracy and compliance while supporting team performance.
- Company: Join Aon, a global leader in decision-making and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, private medical care, and flexible working options.
- Why this job: Make a real impact in a supportive environment with clear career progression.
- Qualifications: Experience in pensions administration and strong communication skills required.
- Other info: Embrace a culture of continuous learning and inclusivity at Aon.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join a global organisation as a Senior Pensions Administrator and make an impact. If you have exceptional attention to detail, a passion for customer satisfaction, and thrive on meeting service level agreements, this role is for you. Aon can offer you clear career progression and ongoing development. Hybrid working – 50% from home, 50% in our Birmingham office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Being a SME for processes, clients, systems, and tools and being proficient in processing and checking.
- Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions.
- Producing and analysing reports as required for internal and external clients and requirements.
- Identifying issues with processes handled in teams and driving a process to find and implement solutions.
- Implementing changes to tools and documentation needed to support effective service delivery.
- Increasing the level of processing knowledge and driving continuous improvement in all areas of processing.
- Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation.
- Sharing best practice with colleagues through process and tool training.
- Taking part in both internal and external audits.
- Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager.
- Coordinating and participating in projects that will impact the work of teams and domains.
What we are looking for:
- Pensions administration experience.
- Team player, who can work to deadlines.
- Good communication skills, including verbal and written (by phone and in person).
- Numerically competent.
- Attention to detail and commitment to provide ongoing quality.
- A good understanding of Word and Excel.
We offer training and development, which includes support for professional exams. Additionally, as part of a growing worldwide organisation there are numerous opportunities to develop your career.
What’s in it for you:
- Discretionary bonus.
- Pension and life assurance scheme.
- Private medical care.
- Cycle to work scheme.
- Virtual GP and employee assistance programme.
- Workplace savings scheme.
- Two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
How we support our colleagues:
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
Senior Pensions Administrator - Birmingham, B4 6AT employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator - Birmingham, B4 6AT
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to pensions administration. Think about your past experiences and how they align with the responsibilities listed in the job description. We want you to showcase your attention to detail and customer satisfaction skills!
✨Tip Number 3
Don’t forget to highlight your teamwork abilities! Aon values collaboration, so be ready to share examples of how you've worked effectively in a team setting. This will show that you're not just a lone wolf but someone who can contribute to the collective success.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows your enthusiasm for the role and the company. Let’s get you that Senior Pensions Administrator position!
We think you need these skills to ace Senior Pensions Administrator - Birmingham, B4 6AT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pensions Administrator role. Highlight your pensions administration experience and any relevant skills that match the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer satisfaction and attention to detail. Let us know why you're excited about joining Aon and how you can contribute to our team.
Showcase Your Communication Skills: Since good communication is key, make sure your written application reflects this. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aon
✨Know Your Pensions Inside Out
Make sure you brush up on your pensions administration knowledge before the interview. Understand the key processes, legislation changes, and tools relevant to the role. Being able to discuss these confidently will show that you're not just a candidate, but a potential subject matter expert.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past work where your meticulousness made a difference. Whether it was catching an error in a report or improving a process, having specific instances ready will demonstrate your capability.
✨Communicate Clearly and Effectively
Good communication skills are essential for this position. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to prepare a few questions to ask during the interview to showcase your engagement and interest in the role.
✨Emphasise Teamwork and Leadership
As a Senior Pensions Administrator, you'll be expected to lead by example. Be ready to discuss how you've supported your team in the past, whether through training or providing constructive feedback. Highlighting your ability to work collaboratively while also taking initiative will set you apart.