At a Glance
- Tasks: Manage a diverse portfolio of UK commercial claims and build strong client relationships.
- Company: Join Aon, a global leader in shaping better decisions for clients.
- Benefits: Enjoy flexible working, wellbeing days, and a comprehensive benefits package.
- Other info: Work in an inclusive environment that values your wellbeing and career growth.
- Why this job: Make a real impact by helping clients secure optimal claims outcomes.
- Qualifications: Experience in handling UK commercial insurance claims and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Claims Handler with experience in handling UK commercial claims? Are you able to build strong, lasting relationships with clients, and secure them the best possible claims outcomes? If so, we might have the perfect opportunity for you, working on a hybrid basis from our Glasgow or Leeds. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Claims Service Adviser, you will be responsible for managing a varied portfolio of claims within an allocation of commercial corporate clients. Yours will be a key role in ensuring all claims progress without delay and to an optimal conclusion. Responsibilities will include:
- Managing a diverse portfolio of claims, with the opportunity to develop in other lines of business.
- Dealing with cases in line with FCA guidelines; relevant pre‑action protocols and managing cases within Claims Portal.
- Establishing relevant coverages and handling within delegated authority end‑to‑end.
- Providing expert advice/advocacy, technical analysis and litigation support to clients to facilitate the settlement of claims.
- Liaising with a variety of stakeholders and establishing and maintaining key client contacts.
- Establishing and maintaining electronic claim files; process claims information and co‑ordinate internal claims‑related activities.
- Maintaining and reviewing appropriate claims reserves.
- Working in compliance within Aon UK Limited policy guidelines, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interest or reputation of any Group Company.
How this opportunity is different
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. They also enjoy two “Global Wellbeing Days” each year and flexible working solutions, which we refer to as Smart Working.
Skills and experience that will lead to success
- Experience of handling UK Commercial Insurance Claims with an emphasis on commercial or retail liability and/or property claims.
- Ability to work in a fast‑paced environment, displaying flexibility and adaptability yet able to work in a structured manner.
- Strong organisational skills.
- Strong interpersonal skills.
- Excellent negotiation skills.
Aon is proud to be an equal opportunity workplace.
Claims Service Advisor in Otley employer: Aon
Aon is an exceptional employer that prioritises employee wellbeing and professional growth, offering a hybrid working model from our vibrant Glasgow or Leeds offices. With a strong commitment to inclusivity and a supportive work culture, employees benefit from comprehensive packages, including two Global Wellbeing Days each year and flexible working solutions, ensuring a healthy work/life balance while making meaningful contributions to clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Service Advisor in Otley
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aon). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aon. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Service Advisor in Otley
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aon.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aon. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aon
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aon to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aon, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aon's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
