Head of Compliance in London

We’re hiring for a Head of Compliance to support our growing Compliance team. To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Head of Compliance to join our dynamic Compliance team. You will be responsible for leading and managing NFP Europe’s group compliance function.

We’re looking for someone with:

• Excellent verbal and written communication skills, taking complex regulation and making it accessible, understandable and relevant to the business.
• Excellent problem-solving skills, with a focused and realistic approach.
• Strong organisational skills and attention to detail, combined with being capable of taking a high-level and strategic view.
• Excellent collaborator leadership skills, with the ability to build and maintain effective relationships with the business while preserving appropriate professional independence.
• Strong understanding of the UK and, preferably, Republic of Ireland regulatory regimes as they apply to general insurance and/or wealth management activities.
• Ability to travel to a range of office locations as required.
• ICA or CII qualifications.

Using these skills, you will be:

• Own and develop the compliance strategy within NFP's European division, ensuring it matches business objectives, regulatory requirements, and long-term goals.
• Provide strategic regulatory and compliance advice to senior executives.
• Own, maintain, and continuously enhance the Compliance Framework, including policy architecture, regulatory risk assessments, consumer and conduct risk frameworks, product governance systems, conflicts of interest processes, and outsourcing oversight, ensuring compliance is fully integrated into risk management, operational resilience, and corporate governance structures.
• Design and deliver a risk-based compliance monitoring and assurance programme, providing high-quality management information, insights, and opinions to the General Counsel, Boards and their Committees, Executive Leadership Team, and Business functions, while ensuring SM&C and SEAR & IAF responsibilities are effectively mapped, documented, and governed.
• Prepare and deliver compliance reporting, management information, and regulatory training to the Board, Executive Leadership Team, Senior Business Leaders, and wider organisation to strengthen regulatory awareness and support effective decision‑making.
• Act as senior point of contact for all FCA and CBI interactions, including supervisory engagement, thematic reviews, deep dives, formal requests, regulatory submissions, notifications and SMF/PCF applications, while maintaining honest relationships with regulators and supporting proactive self‑reporting where required.
• Represent the organisation in industry consultations and regulatory working groups, providing appropriate challenge and ensuring robust decision‑making in all aspects of regulatory engagement.
• Set the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it remains risk‑based, proportionate, and aligned with expectations, while leading thematic reviews, conduct audits, distribution chain oversight, and file checking activities.
• Advance material compliance findings and drive timely and effective remediation across the business, ensuring assurance activities demonstrate robust customer protections and consistently deliver good customer outcomes.
• Lead the firm's Consumer Duty strategy by coordinating product governance processes, fair value assessments, distribution oversight, and outcome testing, ensuring the organisation proactively identifies and remediates risks of customer harm and being responsible for the preparation and sign‑off of the annual Consumer Duty Board Report.
• Ensure robust oversight of Appointed Representatives, sub‑brokers, and outsourced service providers by approving risk assessments, due diligence activities, and annual oversight reviews, while challenging distribution arrangements to maintain regulatory compliance and customer outcome integrity.
• Lead, develop, and mentor the UK and Republic of Ireland Compliance teams, driving capability development, succession planning, and a culture of integrity, transparency, and accountability, while coaching senior leaders to enhance regulatory awareness and strengthen decision‑making capability.

Who are NFP? With over 1000 people in the UK and Ireland and over 8,000 employees worldwide, NFP are part of the Aon group and specialise in helping businesses in four core areas:

• Insurance (helping them manage key risks)
• Health and safety (supporting them to create a safer workplace for their employees)
• Employee benefits (helping them reward their people more effectively)
• HR, people and talent (supporting employers and their people to thrive through changes and challenges)

What you’ll love about working here:

• Working in a multifaceted, fast‑paced organisation in an exciting industry
• The opportunity to do globally impactful work from day one.
• Learning from industry and business line specialists with decades of experience.
• A huge variety of projects to work on and challenges to solve.
• Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being.
• A rich suite of employee benefits and out‑of‑work perks.