At a Glance
- Tasks: Lead client management strategies and enhance employee experience across Aon's business.
- Company: Join AON, a leader in client management and employee experience.
- Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
- Other info: Collaborative environment with a focus on innovation and excellence.
- Why this job: Make a real difference in client success and employee satisfaction.
- Qualifications: Proven experience in client management and strong analytical skills required.
The predicted salary is between 60000 - 80000 € per year.
AON is seeking a Head of Client Management-Employee Experience based in London. This hybrid role involves defining and improving the client management discipline across Aon’s Employee Experience business. Candidates should have significant experience in client management or related fields, along with strong analytical and communication skills.
Responsibilities include:
- Developing client strategies
- Supporting account leaders
- Overseeing training initiatives to ensure client success
The role promotes collaboration and adherence to Aon’s standards.
Head of Client Management & Employee Experience—Hybrid in London employer: Aon
AON is an exceptional employer that prioritises employee growth and collaboration, making it an ideal place for professionals seeking to make a meaningful impact in client management. With a strong focus on employee experience, AON offers a supportive work culture, comprehensive training initiatives, and opportunities for career advancement, all within the vibrant setting of London. Join us to be part of a forward-thinking team that values innovation and excellence in client service.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Management & Employee Experience—Hybrid in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon on LinkedIn. Ask them about their experiences and any tips they might have for landing the Head of Client Management role.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've developed client strategies in the past and how you can apply that to enhance Aon's Employee Experience.
✨Tip Number 3
Showcase your communication skills during the interview. Practice explaining complex ideas simply, as this will demonstrate your ability to collaborate effectively with account leaders and clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Aon team.
We think you need these skills to ace Head of Client Management & Employee Experience—Hybrid in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Client Management role. Highlight your client management experience and any relevant achievements that showcase your analytical and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Mention specific examples of how you've developed client strategies or improved employee experiences in the past.
Showcase Your Collaboration Skills:Since this role promotes collaboration, be sure to include examples of how you've worked effectively with teams in previous positions. We want to see how you can contribute to Aon’s standards and foster teamwork.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aon
✨Know Aon's Values Inside Out
Before your interview, take some time to research Aon's core values and mission. Understanding their approach to client management and employee experience will help you align your answers with what they stand for, showing that you're a great fit for the role.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, prepare examples from your past experiences where you've successfully used data to drive client strategies or improve processes. Be ready to discuss how you can apply these skills to enhance Aon's client management discipline.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in client management. Think of specific situations where you had to overcome challenges or implement training initiatives, and be ready to explain your thought process and the outcomes.
✨Emphasise Collaboration and Communication
As this role promotes collaboration, highlight your experience working with cross-functional teams. Share examples of how you've effectively communicated with different stakeholders to achieve client success, demonstrating that you can foster teamwork at Aon.