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- Tasks: Shape the future of Employee Experience solutions and lead innovative projects.
- Company: Join Aon, a leader in better decision-making and inclusive teamwork.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential in a collaborative environment.
- Why this job: Make a real impact by innovating employee experiences for clients worldwide.
- Qualifications: Experience in HR consulting or technology, with strong problem-solving skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
The Innovation Architect is responsible for shaping and validating the next generation of Employee Experience (EX) solutions and service capabilities for Aon’s clients. The role focuses on identifying emerging client needs, conceiving new concepts, and leading proof‑of‑concept and pilot initiatives that ensure Aon remains ahead of competitors in the EX space. Working closely with the Innovation Leader, product owners, client teams, and broader business stakeholders, the Innovation Architect will translate market trends, client challenges, and internal ideas into scalable, differentiated offerings aligned to the needs of both single‑country and multi‑country clients. This is a hybrid position with flexibility to work both virtually and from our London head office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Innovation Strategy & Concept Development: Translate Aon’s Employee Experience strategy into a pipeline of innovative service concepts and capabilities. Identify and define new EX solutions based on client feedback, market trends, competitor analysis, and internal insights. Develop clear value propositions, use cases, and business cases for new concepts, with a focus on differentiation and commercial impact. Lead ideation workshops and structured innovation sessions with client teams, product, and operations.
- Proof‑of‑Concepts, Pilots & Validation: Design and oversee proof‑of‑concept (PoC) and pilot initiatives for new service capabilities, including objectives, success criteria, timelines, and governance. Partner with client teams to identify appropriate clients for pilots, setting expectations and feedback mechanisms. Evaluate pilot outcomes using qualitative and quantitative data; refine concepts into scalable solutions or discontinue with clear rationale. Build and maintain reusable frameworks, playbooks, and toolkits for validating new ideas.
- Product Roadmap & Portfolio Input: Serve as a key input into the Employee Experience product roadmap, prioritising concepts based on client demand, strategic fit, feasibility, and ROI. Collaborate with product management, technology, and operations to shape requirements, high‑level design, and implementation planning for approved concepts. Help maintain a structured portfolio view of innovation initiatives, including status, impact, and dependencies.
- Client Engagement & Co‑Creation: Engage directly with strategic clients to explore emerging needs and co‑create new concepts and partnership opportunities. Support client pitches, proposals, and key pursuits by demonstrating Aon’s innovation agenda and pipeline. Serve as a subject matter expert on EX innovation in client meetings, steering groups, and executive updates.
- Best Practice & Capability Building: Define and continuously refine “what good looks like” for innovative EX solution design and delivery. Translate lessons from pilots and innovation initiatives into best‑practice guidance, playbooks, and training materials for client delivery teams. Coach and upskill colleagues across Employee Experience on innovation methods, tools, and client‑centric design thinking.
- Governance, Risk & Measurement: Ensure that innovation initiatives are aligned with Aon’s risk, legal, compliance, and data privacy requirements. Develop and track KPIs for innovation efforts. Provide regular reporting and insights to the Head of Business Excellence and Innovation Leader on pipeline, progress, and outcomes.
Skills and experience that will lead to success
- Essential: Deep experience in Employee Experience, HR consulting, HR technology, rewards, engagement, or a closely related field. Proven track record in designing and/or launching new services, products, or capabilities in a B2B or consulting environment. Strong understanding of global and local EX trends and the differing needs of single‑country and multi‑country clients. Experience running or leading pilots/PoCs, including design, execution, measurement, and iteration. Demonstrated strength in structured problem solving and strategic thinking. Excellent stakeholder management skills with the ability to influence senior leaders and collaborate across functions. Strong analytical skills, including comfort with data‑driven decision making and business case development. Ability to communicate complex concepts clearly to both technical and non‑technical audiences.
- Desirable: Experience with design thinking, service design, lean experimentation, or agile methodologies. Exposure to HR technology platforms, analytics, and digital EX tools. Prior experience in a dedicated innovation, strategy, or product role. Experience working with global or multi‑country clients and navigating local market nuances.
Qualifications: Bachelor’s degree (or equivalent experience) in Business, HR, Behavioral Science, Design, Strategy, or related field. Postgraduate qualification (e.g., MBA, MSc) or professional certification in innovation, product management, or design thinking is a plus.
Employee Experience Innovation Architect in London employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Experience Innovation Architect in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Employee Experience strategy and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Innovation Architect. Highlight your past successes in designing new services and how you can bring that expertise to Aon.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Aon.
We think you need these skills to ace Employee Experience Innovation Architect in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Employee Experience and innovation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Problem-Solving Skills: As an Innovation Architect, you'll need to demonstrate strong analytical and strategic thinking. Use your application to share examples of how you've tackled complex challenges in the past, especially in a B2B or consulting environment.
Be Clear and Concise: When writing your application, clarity is key! Make sure your ideas are easy to understand, especially when discussing complex concepts. We appreciate straightforward communication that gets to the point without unnecessary jargon.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aon
✨Know Your Employee Experience Trends
Before the interview, dive deep into current trends in Employee Experience. Familiarise yourself with what’s happening in the industry, especially regarding client needs and innovative solutions. This will help you speak confidently about how you can contribute to Aon’s goals.
✨Prepare Your Proof-of-Concept Examples
Think of specific examples where you've designed or led proof-of-concept initiatives. Be ready to discuss the objectives, success criteria, and outcomes. This shows your hands-on experience and ability to translate ideas into actionable results.
✨Showcase Your Stakeholder Management Skills
Aon values collaboration across functions, so be prepared to share experiences where you've influenced senior leaders or worked with diverse teams. Highlight your communication skills and how you’ve navigated complex stakeholder environments.
✨Demonstrate Your Analytical Mindset
Since the role requires strong analytical skills, come equipped with examples of how you've used data to drive decisions. Discuss any KPIs you've tracked in past projects and how they informed your strategies. This will illustrate your data-driven approach to innovation.