At a Glance
- Tasks: Support UK construction clients with tailored insurance solutions and build strong relationships.
- Company: Join Aon, a global leader in risk management and insurance.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment with opportunities to connect with influential professionals.
- Why this job: Become a specialist in a high-growth area and make impactful decisions.
- Qualifications: Experience in construction insurance and excellent communication skills.
The predicted salary is between 35000 - 45000 € per year.
Are you experienced in handling the custom insurance requirements of UK Construction Clients? Are you a confident communicator and relationship builder with both clients and insurance industry professionals? If so then we invite you to apply for this outstanding hybrid role based within our UK Construction Practice that comes with the flexibility to work both virtually and from one of our network of corporate offices.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Working within our highly respected UK Construction team you'll ensure the highest levels of service and technical advice are delivered to our portfolio of clientele.
- Determining the broking strategy and programme design in conjunction with relevant construction team colleagues.
- Liaise with clients/prospects to obtain technical information required to support the broking exercise including any additional information which may be requested by underwriters.
- Prepare comprehensive market presentations to broker clients’ enquiries to insurers.
- Access the insurer market on the client’s behalf to obtain competitive terms or speedy resolution to client queries.
- Negotiate policy terms and coverage for clients.
- Ensure that all documentation produced for the client is accurate and issued within deadlines. This may include policy wordings, evidence of covers, schedules, slips, endorsements, invoices, reports etc – not exhaustive.
- Attend and arrange meetings with clients, underwriters and colleagues.
- Identifying revenue development opportunities on allocated client accounts and making recommendations to Client Managers.
- Liaising and interacting with broking colleagues in Construction, Commercial Risk and the wider Aon network.
- Accurate updating and reporting from spreadsheets.
How this opportunity is different:
There are many Client Service Adviser and account handling vacancies available in the current broking environment but not many that enable you to become a true specialist in an interesting and high-growth area such as Construction. This is one of those! Construction is a strategic priority for Aon globally and this role will have visibility and the opportunity to connect and collaborate with some highly influential colleagues.
Skills and experience that will lead to success:
- A team player who strives for continued personal development.
- An in-depth understanding of construction insurance and its specialist insurance marketplace.
- Phenomenal communication skills for collaborating with clients, colleagues and underwriters.
- Organised, motivated and with a thirst for knowledge.
- First class IT, Data and Excel skills with a close eye for detail and accuracy.
Client Service Adviser - UK Construction - Flexible Location in London employer: Aon
Aon is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where collaboration and innovation thrive. With the flexibility to work from various locations, including corporate offices and virtually, employees enjoy a balanced work-life environment while engaging in meaningful projects within the high-growth area of UK Construction. Aon's commitment to inclusivity and support ensures that every team member can contribute to shaping better decisions for clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Adviser - UK Construction - Flexible Location in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and insurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Aon and the specific role of Client Service Adviser. Think about how your experience aligns with their needs. We recommend practising common interview questions and even role-playing with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in client service and construction insurance. This can really set you apart from other candidates. We love seeing creativity and initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Aon. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Client Service Adviser - UK Construction - Flexible Location in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Service Adviser. Highlight your experience in handling custom insurance requirements and any relevant skills that match the job description. We want to see how you can bring value to our UK Construction team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and relationship-building abilities. Tell us why you're passionate about construction insurance and how you can contribute to our mission at Aon.
Showcase Your Technical Skills:Since this role involves preparing market presentations and negotiating policy terms, make sure to highlight your IT and Excel skills. We love candidates who pay attention to detail, so don’t shy away from mentioning specific tools or software you’re proficient in!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our UK Construction Practice!
How to prepare for a job interview at Aon
✨Know Your Stuff
Make sure you brush up on your knowledge of construction insurance and the specific needs of UK Construction clients. Familiarise yourself with common terms, policies, and the current market trends. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Client Service Adviser, you'll need to communicate effectively with clients and colleagues alike. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as confident and approachable.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as negotiating policy terms or resolving client queries. Think of examples from your past experience where you've successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Be Ready to Discuss Your Organisational Skills
Since the role requires a keen eye for detail and strong organisational abilities, be prepared to discuss how you manage your workload and keep track of multiple tasks. Share specific tools or methods you use to stay organised, especially when dealing with documentation and deadlines.
