Client Service Advisor - Corporate Insurance, Leeds UK

Join to apply for the Client Service Advisor – Corporate Insurance (Leeds, UK) role at Aon.

Key Responsibilities

• Supporting the delivery of high-quality day-to-day service to a portfolio of Corporate clients, working closely with Client Managers and Client Directors.
• Preparing and processing documentation across the client lifecycle, including quotations, renewals, mid-term adjustments, invoicing, and policy documentation, ensuring accuracy and timeliness.
• Responding promptly and professionally to client queries, issues and requests, escalating where appropriate and ensuring these are resolved to the client’s satisfaction.
• Maintaining accurate and up-to-date client and policy records in Aon’s systems, ensuring compliance with all relevant procedures and quality standards.
• Building and maintaining effective working relationships with key client contacts, insurers and internal stakeholders, acting as a reliable day-to-day point of contact.
• Working in accordance with the Aon UK Limited Risk Management Framework and policies, including completion of all mandatory training and active participation in the management of risks that may affect the business, interests or reputation of any Aon Group company.

Skills & Experience

• Experience in an insurance, broking, or client service role (commercial or corporate experience is advantageous but not essential).
• Strong client service skills, with the ability to build and maintain positive relationships and handle queries in a professional, solutions-focused way.
• Good communication skills – both written and verbal – with the confidence to interact with clients, insurers and internal colleagues.
• Strong attention to detail and good organisational skills, able to prioritise workload, manage deadlines and handle multiple tasks simultaneously.
• A good understanding of the insurance market and core commercial insurance products, or a strong desire and aptitude to learn.
• Proficient in Microsoft Office applications and comfortable using internal systems and technology.
• Progress toward professional qualifications (such as CII) is desirable, and support will be provided to continue your development.

What’s In It For You

• The opportunity to build a rewarding career in Corporate insurance and risk advisory, with exposure to complex and interesting clients.
• A vibrant, supportive team culture where your contribution is valued and your development is encouraged.
• Access to learning and development opportunities.
• The chance to work in a hybrid environment that supports work/life balance and wellbeing.
• The platform to develop your technical expertise and client skills including support for professional qualifications, and to progress within Aon.

Benefits & Wellbeing Support

• In addition to our comprehensive benefits package, we encourage an inclusive workforce.
• Our agile environment allows you to manage your wellbeing and work/life balance.
• All colleagues enjoy two “Global Wellbeing Days” each year, and we offer a variety of working style solutions.
• Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
• Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.

Equal Employment Opportunity

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace.

If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.