Client Director in Leeds

Do you thrive on leading strategic client relationships and delivering tailored credit risk solutions in a complex, global market? Are you looking to take the next step in your career with a global organisation where your expertise, influence and leadership truly make an impact?

The Credit Solutions team at Aon is looking for a Client Director to join our multiskilled broking team, managing a portfolio of strategic client relationships and delivering best-in-class advice and outcomes for our clients. This is a hybrid role with the flexibility to work both virtually and from our Manchester or Leeds office.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Deliver strategic advice and guidance to your clients presenting the best possible solutions and outcomes
• Design, implementation, renewal and servicing of strategic programmes
• Negotiation of policy wordings
• Appeal and escalation of credit risk and limit issues
• Claims submissions and claims’ broking process
• Ensuring timely delivery of accurate policy documentation from insurer and providing clients with training and guidance on policy terms and conditions
• Gathering and analysing relative statistical detail, submissions to market, and preparation of renewal reports
• Preparation for, and attendance of, client and insurer meetings plus timely follow up of actions
• Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition
• Introducing and supporting the team on new business opportunities to achieve objectives

Additional Responsibilities:

• Contribute to the team budget by achieving personal revenue targets
• Adherence to business processes, systems and procedures
• Continually strive to improve client satisfaction and ensure we deliver on our promises to the client
• Providing coaching and training to colleagues within the ACS team as required
• Actively build relationships across Aon and using the Aon United Blueprint to bring the best of Aon to our clients and to our firm exploit cross selling opportunities
• Adopt Aon Leadership model behaviours

How this opportunity is different:

The Client Director will have the chance to work for one of the biggest insurance brokers globally and will be responsible for dealing with clients across all sectors. This opportunity is truly outstanding, supporting the delivery of strategic national and multinational programmes whilst working closely with a very experienced team and interacting with the broader Aon Credit Solutions network. The Client Director will have the opportunity to harness, nurture and develop their skills to the best of their ability.

Skills and experience that will lead to success:

• Client leadership and relationship management skills
• Excellent communication and presentation skills
• Strong influencing and negotiation skills
• Ability to motivate, direct and coach team members
• Strong analytical and problem-solving skills
• Strong business acumen
• Strong technical credit insurance knowledge
• Ability to use insurance industry IT systems to efficiently deliver client service
• Good understanding of compliance and FCA regulation

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.