At a Glance
- Tasks: Lead and manage client accounts for top UK firms in a dynamic insurance environment.
- Company: Join Aon, a trusted leader in the insurance industry with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team that values integrity and personal development.
- Why this job: Make a real impact by supporting high-profile clients and developing your expertise.
- Qualifications: Strong understanding of business and insurance, excellent communication skills required.
The predicted salary is between 45000 - 55000 € per year.
Do you have the skills to lead corporate clients effectively? Are you interested in working with some of the UK's largest and most exciting Professional Services firms? As a Client Manager, your key responsibilities will include leading the day-to-day management and renewal of an account portfolio made up of mid to large sized law firms, accountants and consultants. You will handle Professional Indemnity, Cyber and Directors' and Officers' insurance, along with other lines of business, whilst supporting the Client Directors in the management of our client relationships. This is a hybrid role with the flexibility to work both virtually and from our flagship London office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Build strong relationships with clients and prospective clients, becoming a trusted point of contact.
- Support the Client Director with larger accounts while taking full ownership of the team's smaller accounts — including managing renewals, checking slips, and preparing submissions, reports and other documentation alongside the Client Service Advisor.
- Develop a solid understanding of each client's business, including their financial performance, goals, market position, structure and key people.
- Contribute to new business activity and help drive opportunities within the team.
- Work closely with Aon's Global Broking Centre to support renewals and ensure high-quality client service.
- Collaborate with other Aon divisions to strengthen service delivery and support Aon's broader growth strategy.
- Ensure timely client payments and assist with credit control where needed.
- Coach and mentor less experienced team members, helping to support their development.
- Follow Aon's business processes, systems, procedures and insurer security policies to maintain high standards of compliance.
How this opportunity is different:
This role gives you the chance to handle a varied and high‑profile portfolio within Aon’s specialist Professional Services Group, working with some of the UK's most respected firms. You'll enjoy real ownership of your accounts, close collaboration with senior colleagues, and the opportunity to grow your expertise across PI, D&O and Cyber while contributing to new business and mentoring others.
Skills and experience that will lead to success:
- Strong commercial understanding of business and the insurance market.
- Good knowledge of Professional Indemnity insurance; experience with D&O and Cyber is an advantage.
- Excellent communication, listening and negotiation skills.
- High attention to detail and strong written skills.
- Confident using Microsoft Office and IT systems.
- Able to handle a busy workload through strong organisation and time‑management skills.
- Adaptable, focused and self‑disciplined in your approach.
- A proactive, self‑motivated team player who uses their initiative.
- Creative problem‑solver with the ability to find solutions as new challenges arise.
- Committed to acting with integrity and making a positive impact on clients, colleagues and the wider community.
- Supportive of others' development, contributing positively to team culture and collaboration.
Insurance Client Manager - Professional Services Group employer: Aon
Aon is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as an Insurance Client Manager. With a strong emphasis on professional development, you'll have the opportunity to mentor others while managing high-profile accounts for some of the UK's leading firms. Our inclusive culture fosters collaboration and innovation, ensuring that you are supported in your career growth while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Client Manager - Professional Services Group
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it relates to the role. Mock interviews with friends or mentors can help you refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Insurance Client Manager - Professional Services Group
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Insurance Client Manager. Highlight your experience with Professional Indemnity, Cyber, and D&O insurance, and showcase any relevant achievements that demonstrate your ability to manage client relationships effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with corporate clients and how your skills align with our needs. Be sure to mention your understanding of the insurance market and your proactive approach to problem-solving.
Showcase Your Communication Skills:Since this role requires excellent communication, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Aon
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Professional Indemnity, Cyber, and Directors' and Officers' insurance. Be ready to discuss how these products work and their importance to corporate clients. Showing that you understand the nuances of these areas will impress your interviewers.
✨Build Rapport with Your Interviewers
Since this role involves building strong relationships with clients, demonstrate your interpersonal skills during the interview. Engage with your interviewers, listen actively, and respond thoughtfully. This will showcase your ability to connect with clients and colleagues alike.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple accounts or projects in the past. Highlight your time-management strategies and how you prioritise tasks. This is crucial for a role that requires handling a busy workload while maintaining high standards.
✨Be a Team Player
Emphasise your experience in mentoring or supporting team members. Aon values collaboration, so share instances where you've contributed positively to team culture or helped others develop their skills. This will show that you're not just focused on your own success but also on the team's growth.
