Insights & Analytics Manager

Do you love transforming complex data into powerful, actionable insights? Ready to lead a high‑performing analytics team shaping smarter decisions across a global MGA? This hybrid role gives you the flexibility to work virtually and from our London office — designed to support the way you work best!

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Lead a team of data analysts to provide market-leading insights into the performance of the multi-class underwriting portfolio and provide analytics solutions to support all aspects of MGA operations.
• Liase with all areas of the business to understand their data problems and prioritise the Insights team workload appropriately and fairly.
• Specialise in bringing data to life through impactful visuals, with an ability in data storytelling to conduct a deep dive into specific questions.
• Own the ongoing support, maintenance, and deployment of a comprehensive suite of over 40 Power BI dashboards covering all functions across the MGA from Claims, UW, Operations, Systems, Governance and Product Development.
• Provide leadership direction on the data strategy for the business unit, ensuring operational resilience and optimising data pipelines to reduce manual effort and key-man dependencies.
• Liaising with insurer carrier partners to deliver data and analytics and manage relationships to ensure a top-level MI service in collaboration with our Actuarial team.
• Create strong relationships with our in-house Data Engineering Team (UK D&A) to adopt their tooling and leverage their skillsets to meet business needs.
• Work closely with Actuarial and Exposure Management teams to deliver advanced portfolio insights.
• Engage in critical system and operational change projects to ensure data modelling and insights capabilities is fit for purpose to support the initiatives.
• Participate in the facility planning process for new and renewing facilities, ensuring the MI offering meets requirements to help differentiate Aon.
• Take responsibility for horizon scanning for new technologies, capabilities and advancements in analytics which could help the business (AI, Machine Learning and Digital Transformation) and present ideas where appropriate.
• Assess opportunities to leverage the capabilities of the Power Platform suite to create operational improvements and automate processes where possible.

Skills and experience that will lead to success:

• Strong track record in leading teams to deliver data and analytics and reporting capabilities.
• Ability to convert complex insurance business requirements into technical specifications.
• Sound knowledge of the Insurance Industry across multiple products with a good understanding of the Lloyd’s market.
• Strong interpersonal skills – able to communicate well across organisation levels and foster positive, trusted relationships with Executive Management.
• Strong team player and proven track record of team-building and management ability with experience in personal development and mentoring staff.
• Deep Power BI knowledge of the following areas: Scalability, Cloud Infrastructure, DAX, M-Code.
• Knowledge of SQL and Python desirable.
• Experience with Machine Learning principles to identify use cases which address business problems and engage with other technical teams to implement solutions.
• Ability to juggle competing priorities, delegate and communicate effectively to manage time and expectations.
• Be a problem solver able to think innovatively and creatively when tackling business issues.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.