Head of Structured Portfolio Solutions, GBC

Head of Structured Portfolio Solutions, GBC UK

Aon is recruiting a Business Leader, Head of Structured Portfolio Solutions (SPS), Global Broking Centre UK to join our team.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Aon United

• Understand the Aon United agenda, support it actively and drive mindset change within the business
• Support Aon initiatives, contribute to and participate in Aon-wide senior executive groups, committees, ad hoc project teams and other bodies as necessary
• Continually build Aon IQ and drive this behaviour in the team

Thought Leadership

• Work with relevant partners to develop and enhance the competitive positioning of Aon relative to its competitors
• Build effective working relationships with internal and external partners to ensure the best of Aon is brought to clients and prospective clients
• Act as a representative of and spokesperson for Aon on external industry bodies and in the media as required

People & Culture

• At all times act as a role model and as an ambassador
• Lead the Portfolio Solutions team and ensure that managers and direct reports have objectives which are aligned with the overall broking strategy and ensure that their performance is satisfactory and that they are taking the necessary action continually to develop their capability as high performing colleagues
• Coach members of the team and develop a robust succession plan
• Ensure that robust performance management and training and competence processes are in place within Portfolio Solutions and that actions arising from these processes are implemented in a timely manner

Innovation

• Key to this role is the ability to translate business initiatives into a vision for the team and identify, develop and deliver a roadmap for the UK to deliver short- and long-term objectives
• Lead and champion the implementation and usage of new systems and processes into the team, to drive efficiency

Aon Growth Strategy

• Contribute to the development and implement the Aon Broking strategy by driving growth through utilisation of specialty, broking, technology and talent levers
• Work with key internal and external partners to identify, assess and create new client products and solutions
• Identify and develop opportunities for cross GBC co-operation and alliances

Client / Network Engagement

• Ensure the Client is at the heart of business propositions and practice, and they are treated fairly and ethically
• Lead and champion the deployment of Client Promise for direct client, ensuring that valid action plans are in place and delivered to agreed timelines
• Work with teams around the globe to share thought leadership and best practice with vision of true global client products

Business Performance

• Implement strategic and annual plans for the team consistent with relevant targets including the core 3 Aon targets ensuring plan are resourced, robust and in place to deliver year on year performance improvement
• Monitor all Aon targets set through the relevant tracking tools and take corrective action in year to ensure delivery to agreed targets
• Identify and follow up key business development opportunities both within existing lines of business and new channels or sectors
• Ensure that facilities, IT and other resource requirements for BU are defined, budgeted and actioned in line with the needs of the business and Aon procurement and financial control procedures

Team / People Leadership

• Maintain rigor, create guidelines and efficiencies to allow colleagues to focus on innovation and new product creation
• Diversity, equity and inclusion is embedded into employee life cycle creating truly inclusive team culture
• Continually drive focus on enhancing the colleague experience – measured through the global support survey and other key people metrics
• Drive adherence to the Aon Performance & Reward Management processes and philosophy, calibrating performance through mid- and end-year for the business.
• Demonstrate active Succession Planning through market mapping and the movement of high potential talent up through the business

Compliance & Risk Management

• Accountable for all FCA regulations and internal compliance requirements to be adhered to in a timely manner
• Promote all compliance related requirements throughout the business area and find opportunities for process improvement
• Ensure all agreed practices and tools are actively and consistently applied
• Lead by example by ensuring own activity follows regulatory requirements and business procedures
• Accountable for all colleagues to be actively involved in raising awareness of non-conformances and ideas for improvements

How this opportunity is different

Lead the GBC SPS function

• Work with business leaders to develop an approved SPS strategy for our Wholesale and Specialty segments
• Deliver the strategy including organisational and operational design and implementation
• Institute a system of continuous improvement to ensure Aon’s SPS are market leading
• Contribute to the Go to Market Strategy design and execution to enable to most impactful relationship with supporting carrier markets
• Engage across multiple regions providing thought leadership and best practice to ensure we are Delivering Aon United around the globe in line with our global broking strategies
• Identify and build SPS opportunities
• Collaborate with our Data and Analytics team to identify and prioritise segments of Aon’s in-scope portfolio which would benefit from utilising SPS
• Review the performance of Broker Facilities to ensure they are fit for purpose and providing client value
• Work with global leaders to drive growth through understanding client needs and creating appropriate solutions
• Work with Aon Underwriting Managers, Aon UK in house MGA to drive DUA creation and usage
• Work with Business Unit Leaders and Chief Broking Officers to support in product and solution design and execution
• Champion the benefits of SPS activity across Aon
• Enable the growth of the Aon MGA portfolio
• Develop the binder broking capability to enable best service levels and support to Aon’s global MGA businesses as appropriate
• Drive the innovation agenda with respect to efficiency and technology
• Represent SPS requirements in the development of strategic platform developments such as Future of Lloyd’s, PPL and Aon’s Digital Placement Programme
• Working with business partners develop the tools and capabilities to most effectively handle existing and new facilities
• Support the development and implementation of the appropriate policies and procedures to ensure the most effective growth in line with Regulatory requirements
• Work with the Aon UK Head of Products to ensure appropriate Product Oversight at AUKL level and within the Commercial Risk Solution Line
• Support Business Unit Enterprise Risk Management committee activity

Skills and experience that will lead to success

• Consistent track record in portfolio solutions creation and management with a strong knowledge of the regulatory environment
• Ability to drive innovation and projects across all levels of the organisation
• Ability to leverage data & analytics for business success
• In-depth knowledge of leading a substantial, diverse business, including budgetary management skills.
• Consistent track record of leading teams – able to motivate and inspire team to achieve success
• Validated capabilities as an Inclusive Leader, who demonstrates tangible commitment to Inclusion & Diversity
• Strategic business development skills
• In-depth knowledge of and experience in the insurance industry, able to identify market trends and develop this as a personal and BU-wide priority
• Excellent delegator and manager of professional staff, and well-developed influencing skills
• Commercial competence and negotiation skills of the highest order
• Enthusiastic teammate with strong relationship and empathy building skills who is capable of leading change / plans to a diverse range of relationships
• Excellent problem-solving skills
• Strong interpersonal skills – able to communicate well across organisational levels
• Self-disciplined and organised
• Well-developed knowledge of FCA requirements and standards

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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