At a Glance
- Tasks: Support diverse corporate clients with tailored insurance solutions and risk management.
- Company: Join Aon, a leading firm in corporate insurance with a collaborative culture.
- Benefits: Enjoy hybrid working, structured training, and career development opportunities.
- Other info: Be part of a supportive team with a strong track record of talent development.
- Why this job: Make a real impact by nurturing client relationships and developing your expertise.
- Qualifications: Experience in commercial risks, especially in the Construction Sector is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Client Service Advisor seeking a new challenge? Would you enjoy working with a diverse portfolio of clients across the UK? Aon is currently recruiting a Client Service Advisor to join our Corporate Insurance team in Glasgow. This is a hybrid opportunity, with flexibility to split your time between the office, client sites and virtual working.
The successful candidate will work alongside our team of Client Managers supporting an established and varied portfolio of large to mid-market corporate clients throughout the UK. This role will offer lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
What the day will look like:
- The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company.
- Our clients look for a relationship with their broker where we provide a tailored approach. Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services.
- As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
- The successful candidate will collaborate closely with our client management team to fully understand the client’s business and insurance requirements, contributing to the formulation of their Service Plan.
- You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Daily Duties to also include:
- Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
- Negotiate renewal terms, mid-term adjustments and cover extensions.
- Undertake negotiations with insurers as agreed, marketing & negotiating terms with Aon Facilities as required – fully support the broking function to achieve optimum solution for the client.
- Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
- Establish and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
- Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
How this opportunity is different:
The Client Service Advisor role is evolving, with a reduced administrative focus and more opportunity to support clients and develop technical expertise. We provide structured training and tailored development plans to support your growth, alongside ongoing coaching and development opportunities to help you progress your career within Aon. You’ll be part of an open and collaborative team environment, working together to deliver the best outcomes for our clients. This is a great opportunity to build your career within a team with a strong track record of developing talent. You’ll be supported by an experienced leadership team and work within a business that offers innovative, market-leading solutions to clients.
Skills and experience that will lead to success:
- Knowledge in all core lines of commercial risks, with experience within the Construction Sector being an advantage.
- Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
- Client focused with a consultative approach and commitment to excellence in the provision of client service.
Client Service Advisor - Corporate Insurance, Glasgow employer: Aon
Aon is an exceptional employer, offering a dynamic and supportive work environment in Glasgow for Client Service Advisors in Corporate Insurance. With a strong emphasis on employee growth, Aon provides structured training and tailored development plans, fostering a culture of collaboration and innovation. The hybrid working model allows for flexibility, while the opportunity to engage with a diverse portfolio of clients ensures that every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Advisor - Corporate Insurance, Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Service Advisor gig.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your skills and experiences that relate to corporate insurance. Make it engaging and memorable!
✨Tip Number 3
Research the company! Understand Aon's values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Client Service Advisor - Corporate Insurance, Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Service Advisor. Highlight your experience in client service and any relevant knowledge of commercial risks, especially if you have a background in the Construction Sector.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for client service and how you can contribute to Aon's success. Mention specific examples of how you've nurtured client relationships in the past.
Showcase Your Skills:Don’t forget to highlight your consultative approach and commitment to excellence. We want to see how you’ve gone above and beyond for clients in previous roles, so share those stories!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Aon
✨Know Your Clients
Before the interview, research Aon's client portfolio and understand the types of businesses they work with. Familiarise yourself with the specific needs of large to mid-market corporate clients, especially in sectors like construction. This will help you demonstrate your understanding of their requirements and how you can contribute to nurturing those relationships.
✨Showcase Your Technical Knowledge
Brush up on your knowledge of commercial risks and insurance programmes. Be prepared to discuss how you would approach risk management and provide tailored solutions for clients. Highlight any relevant experience you have in negotiating terms or working with insurers, as this will show your capability in handling the technical aspects of the role.
✨Demonstrate Your Client-Focused Approach
During the interview, emphasise your commitment to excellent client service. Share examples of how you've successfully built relationships with clients in the past and how you’ve identified their needs. This will illustrate your consultative approach and your ability to support the team in winning new clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client queries. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.
