At a Glance
- Tasks: Support clients and insurers while delivering top-notch service in a dynamic insurance environment.
- Company: Join Aon, a leading firm dedicated to better decisions and inclusive teamwork.
- Benefits: Enjoy flexible working, comprehensive benefits, and a focus on employee wellbeing.
- Other info: Endless career progression opportunities in a supportive and authentic workplace.
- Why this job: Make a real impact in the insurance industry while building lasting relationships.
- Qualifications: Insurance experience is essential; we welcome diverse backgrounds including claims and personal lines.
The predicted salary is between 27000 - 33000 £ per year.
Do you have insurance experience gained from Commercial, Personal Lines or Claims? Are you adept at building lasting working relationships with clients and insurers alike? If so, then we'd love to hear from you in connection with this fantastic new Client Service Adviser role that will form part of our SME & Specialisms insurance team.
This is a hybrid role, with the flexibility to work both virtually and from our Glasgow Office. However, location is flexible and would consider hybrid or virtual working arrangements for the correct candidate.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Working independently whilst supporting your team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid-Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How this opportunity is different
This is a phenomenal opportunity to join Aon and benefit from a comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You'll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills and experience that will lead to success
- Insurance experience required - we're happy to consider claims, personal lines and any other insurance backgrounds!
- Fully conversant with FCA principles, procedures and process.
- Organised, with the ability to prioritise work, delivering accurately and on time.
- Embrace change and react positively.
- Proven relationship management skills.
- Must work well in a team and collaborate with others.
Client Service Adviser - Commercial SME Insurance in Glasgow employer: Aon
AON is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, offering flexibility to work from multiple locations including Reading and Chelmsford. With a strong emphasis on employee growth, AON provides comprehensive training and development opportunities, ensuring that team members can thrive in their careers while contributing to innovative solutions in Trade Credit Insurance. Join us to be part of a collaborative environment where your expertise will be valued and rewarded.
