At a Glance
- Tasks: Manage commercial insurance claims and advocate for clients through the claims process.
- Company: Join Aon, a leader in shaping better decisions for clients worldwide.
- Benefits: Hybrid working, continuous learning culture, and strong support for your development.
- Other info: Collaborative team environment with opportunities for career growth and exposure to diverse claims.
- Why this job: Make a real impact by helping clients navigate complex claims and achieve positive outcomes.
- Qualifications: Experience in UK commercial insurance claims and excellent communication skills.
The predicted salary is between 32000 - 40000 £ per year.
Claims Service Advisor – Commercial Claims
Are you an experienced Claims Handler with a background in UK commercial insurance claims?
Do you enjoy advocating for clients, navigating complex claims, and delivering positive outcomes? If so, we'd love to hear from you!
We have an exciting opportunity to join our Commercial Claims team, working on a hybrid basis with the flexibility of working from either our Glasgow or Leeds office.
This role offers the chance to manage a varied portfolio of claims, build strong client relationships and develop your expertise across a range of commercial insurance products.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Claims Service Advisor, you will play a key role in supporting our commercial clients through the claims journey, ensuring claims are handled efficiently and resolved to the best possible outcome.
- Your Responsibilities Will Include
- Managing a portfolio of commercial insurance claims from notification through to settlement.
- Providing advice and advocacy to clients, helping them navigate the claims process and achieve favourable outcomes.
- Reviewing policy coverage and handling claims within delegated authority limits.
- Liaising with insurers, loss adjusters, solicitors and other key stakeholders to drive claims forward.
- Managing claims in line with FCA requirements, relevant protocols and Claims Portal processes.
- Maintaining accurate electronic claim records and ensuring reserve levels are regularly reviewed.
- Supporting colleagues and clients with technical claims guidance and market insight.
- Ensuring all activities are carried out in accordance with Aon policies, procedures and regulatory requirements.
- How this opportunity is different
This is an opportunity to join a highly experienced and collaborative claims team where your expertise will be valued and your development supported.
You'll work with a broad range of commercial clients, giving you exposure to varied and often complex claims scenarios while building specialist knowledge across different classes of business.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
As a result, at Aon, you are more connected, more relevant and more valued.
Skills And Experience That Will Lead To Success
- Experience handling UK commercial insurance claims, particularly liability and/or property claims.
- Strong understanding of the claims process and relevant market practices.
- Excellent communication and relationship-building skills, with the ability to engage confidently with clients and stakeholders.
- Strong negotiation and influencing skills.
- Highly organised, with the ability to manage a varied workload and competing priorities.
- A proactive approach and the ability to thrive in a fast-paced environment.
- Knowledge of FCA requirements and claims handling best practice.
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Claims Service Advisor - Commercial Claims in Glasgow employer: Aon
AON is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, offering flexibility to work from multiple locations including Reading and Chelmsford. With a strong emphasis on employee growth, AON provides comprehensive training and development opportunities, ensuring that team members can thrive in their careers while contributing to innovative solutions in Trade Credit Insurance. Join us to be part of a collaborative environment where your expertise will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Service Advisor - Commercial Claims in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aon). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aon. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Service Advisor - Commercial Claims in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aon.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aon. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aon
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aon to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aon, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aon's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
