At a Glance
- Tasks: Manage and resolve US Casualty claims while collaborating with clients and underwriters.
- Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
- Benefits: Enjoy hybrid working, flexible benefits, and excellent career growth opportunities.
- Other info: Dynamic environment with mentorship from experienced professionals.
- Why this job: Be part of a supportive team that values your development and success.
- Qualifications: Experience in claims management; knowledge of Casualty Claims is a plus.
The predicted salary is between 35000 - 45000 € per year.
Aon is currently recruiting a Claims Specialist to join our Casualty Claims Team within the Global Broking Centre based in Chelmsford. Are you a claims professional, ideally with knowledge of London Market claims processes and procedures? Are you excited to join a claims team that handles US Casualty claims on behalf of some of the world's most recognised companies? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Engaged in the management and administration of new and existing notifications, collections and the successful resolution of a portfolio of Casualty claims.
- Dealing with first notification of claims, subsequent updates and collections.
- Dealing with markets, client and placement teams, network offices, underwriters and appointed third parties (loss adjusters, lawyers etc) in conjunction with the claim lead(s).
- Help facilitate and follow up on the payment and settlement of claims for clients with underwriters.
- Coordinate discussions and meetings to support a superior level of communication between the client, underwriter and their representatives concerning the handling and settlement of claims.
- Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment.
- Liaison with other teams as necessary to ensure sharing of relevant information and any other tasks that Aon and your line manager might reasonably require.
- Work with other Aon personnel around the world to ensure strong service delivery to our clients.
How this opportunity is different:
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Advocates that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success:
- Experience dealing with claims from First Notification of Loss to resolution.
- Knowledge of Casualty Claims an advantage (although supported by development opportunities through the experienced team in place).
- Experience of the CLASS and ECF Processing system (preferable).
- Proficient in Word and Excel.
- Strong Interpersonal skills.
- A-level or equivalent and Cert CII desirable.
Claims Specialist - Casualty in Essex employer: Aon
Aon is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With a hybrid working model based in Chelmsford, employees benefit from flexible working arrangements, a comprehensive benefits package, and the opportunity to learn from experienced professionals in the Casualty Claims Team. Joining Aon means being part of a supportive environment where your contributions are valued, and you can make a meaningful impact on clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Specialist - Casualty in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Aon or in similar roles. A friendly chat can open doors and give you insider info on the claims specialist position.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of London Market claims processes. We want to see that you’re not just a claims whiz but also genuinely interested in how Aon operates in this space.
✨Tip Number 3
Show off your interpersonal skills during the interview! Remember, this role is all about communication with clients, underwriters, and teams. Be ready to share examples of how you've successfully navigated tricky conversations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Aon.
We think you need these skills to ace Claims Specialist - Casualty in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Specialist role. Highlight any relevant experience you have with Casualty claims and the London Market processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team at Aon and how your background makes you a great fit. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Skills:In your application, don’t forget to showcase your strong interpersonal skills and proficiency in Word and Excel. These are key for the role, so give us examples of how you've used these skills in past positions.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Aon
✨Know Your Claims Stuff
Make sure you brush up on your knowledge of Casualty claims and the London Market processes. Familiarise yourself with common terms and procedures, as this will show that you're serious about the role and understand the industry.
✨Show Off Your Communication Skills
Since the role involves liaising with clients, underwriters, and other teams, be prepared to demonstrate your strong interpersonal skills. Think of examples where you've successfully communicated complex information or resolved conflicts in a professional setting.
✨Prepare for Data Analysis Questions
Given that data analysis is part of the job, be ready to discuss how you've used data to identify trends or solve problems in previous roles. Bring examples that highlight your analytical skills and how they can benefit Aon.
✨Emphasise Teamwork and Flexibility
Aon values a team-focused environment, so be sure to share experiences that showcase your ability to work collaboratively. Also, mention your adaptability to hybrid working conditions, as this is a key aspect of the role.
