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- Tasks: Shape the future of Employee Experience solutions and lead innovative projects.
- Company: Join Aon, a leader in shaping better decisions for clients worldwide.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and innovation.
- Why this job: Make a real impact by innovating employee experiences for global clients.
- Qualifications: Experience in HR consulting or related fields; strong problem-solving skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
The Innovation Architect is responsible for shaping and validating the next generation of Employee Experience (EX) solutions and service capabilities for Aon’s clients. The role focuses on identifying emerging client needs, conceiving new concepts, and leading proof‑of‑concept and pilot initiatives that ensure Aon remains ahead of competitors in the EX space. Working closely with the Innovation Leader, product owners, client teams, and broader business stakeholders, the Innovation Architect will translate market trends, client challenges, and internal ideas into scalable, differentiated offerings aligned to the needs of both single‑country and multi‑country clients. This is a hybrid position with flexibility to work both virtually and from our London head office.
What the day will look like:
- Innovation Strategy & Concept Development: Translate Aon’s Employee Experience strategy into a pipeline of innovative service concepts and capabilities. Identify and define new EX solutions based on client feedback, market trends, competitor analysis, and internal insights. Develop clear value propositions, use cases, and business cases for new concepts, with a focus on differentiation and commercial impact. Lead ideation workshops and structured innovation sessions with client teams, product, and operations.
- Proof‑of‑Concepts, Pilots & Validation: Design and oversee proof‑of‑concept (PoC) and pilot initiatives for new service capabilities, including objectives, success criteria, timelines, and governance. Partner with client teams to identify appropriate clients for pilots, setting expectations and feedback mechanisms. Evaluate pilot outcomes using qualitative and quantitative data; refine concepts into scalable solutions or discontinue with clear rationale. Build and maintain reusable frameworks, playbooks, and toolkits for validating new ideas.
- Product Roadmap & Portfolio Input: Serve as a key input into the Employee Experience product roadmap, prioritising concepts based on client demand, strategic fit, feasibility, and ROI. Collaborate with product management, technology, and operations to shape requirements, high‑level design, and implementation planning for approved concepts. Help maintain a structured portfolio view of innovation initiatives, including status, impact, and dependencies.
- Client Engagement & Co‑Creation: Engage directly with strategic clients to explore emerging needs and co‑create new concepts and partnership opportunities. Support client pitches, proposals, and key pursuits by demonstrating Aon’s innovation agenda and pipeline. Serve as a subject matter expert on EX innovation in client meetings, steering groups, and executive updates.
- Best Practice & Capability Building: Define and continuously refine “what good looks like” for innovative EX solution design and delivery. Translate lessons from pilots and innovation initiatives into best‑practice guidance, playbooks, and training materials for client delivery teams. Coach and upskill colleagues across Employee Experience on innovation methods, tools, and client‑centric design thinking.
- Governance, Risk & Measurement: Ensure that innovation initiatives are aligned with Aon’s risk, legal, compliance, and data privacy requirements. Develop and track KPIs for innovation efforts. Provide regular reporting and insights to the Head of Business Excellence and Innovation Leader on pipeline, progress, and outcomes.
Skills and experience that will lead to success:
- Essential: Deep experience in Employee Experience, HR consulting, HR technology, rewards, engagement, or a closely related field. Proven track record in designing and/or launching new services, products, or capabilities in a B2B or consulting environment. Strong understanding of global and local EX trends and the differing needs of single‑country and multi‑country clients. Experience running or leading pilots/PoCs, including design, execution, measurement, and iteration. Demonstrated strength in structured problem solving and strategic thinking. Excellent stakeholder management skills with the ability to influence senior leaders and collaborate across functions. Strong analytical skills, including comfort with data‑driven decision making and business case development. Ability to communicate complex concepts clearly to both technical and non‑technical audiences.
- Desirable: Experience with design thinking, service design, lean experimentation, or agile methodologies. Exposure to HR technology platforms, analytics, and digital EX tools. Prior experience in a dedicated innovation, strategy, or product role. Experience working with global or multi‑country clients and navigating local market nuances.
Qualifications:
- Bachelor’s degree (or equivalent experience) in Business, HR, Behavioral Science, Design, Strategy, or related field. Postgraduate qualification (e.g., MBA, MSc) or professional certification in innovation, product management, or design thinking is a plus.
Employee Experience Innovation Architect employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Experience Innovation Architect
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Employee Experience strategy and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Innovation Architect. Highlight your past successes in designing new services or leading pilots, and don’t forget to showcase your analytical skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Aon.
We think you need these skills to ace Employee Experience Innovation Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Employee Experience and innovation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Problem-Solving Skills: As an Innovation Architect, you'll need to demonstrate strong analytical and strategic thinking. Use your application to share examples of how you've tackled complex challenges in the past, especially in a B2B or consulting environment.
Be Clear and Concise: When writing your application, clarity is key! Make sure your ideas are easy to understand, especially when discussing complex concepts. We appreciate straightforward communication that gets to the point without unnecessary jargon.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aon
✨Know Your Employee Experience Stuff
Make sure you brush up on the latest trends in Employee Experience and HR consulting. Understand what Aon is doing in this space and be ready to discuss how your experience aligns with their needs. This will show that you're not just interested in the role, but also in the company's mission.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your structured problem-solving skills. Think of examples from your past where you've successfully designed or launched new services or products. Be ready to explain your thought process and how you measured success.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various stakeholders, prepare to discuss your experience in stakeholder management. Share specific examples of how you've influenced senior leaders or collaborated across functions to achieve a common goal.
✨Bring Data to the Table
A strong analytical background is key for this position. Be prepared to talk about how you've used data-driven decision-making in your previous roles. Have some metrics or KPIs handy that demonstrate your impact on past projects, especially those related to innovation or employee experience.