At a Glance
- Tasks: Build long-term relationships with global clients and manage complex Trade Credit programmes.
- Company: Join Aon, a leading global trade credit broker with a collaborative culture.
- Benefits: Enjoy flexible hybrid work, comprehensive benefits, and two Global Wellbeing Days each year.
- Other info: Experience excellent career growth and continuous learning in an inclusive environment.
- Why this job: Make impactful decisions while working with a diverse team on innovative solutions.
- Qualifications: Team player with a proactive attitude and strong organisational skills.
The predicted salary is between 36000 - 60000 € per year.
Do you enjoy building trusted, long‑term relationships with global clients while managing complex, multi‑country Trade Credit programmes? Are you motivated by the opportunity to combine technical expertise, commercial insight and global collaboration to help clients make better decisions? Aon Credit Solutions are currently looking for a Client Manager to join our Credit Solutions Global Clients team.
This is a hybrid role providing flexibility to work both virtually and from any of our offices based in Reading, London or Chelmsford.
About Credit Solutions
Aon Credit Solutions provides a range of complementary solutions designed to help businesses manage trade credit risk, support sustainable growth and improve access to trade finance. We are the leading global trade credit broker, with a significant presence across the UK and Ireland and a global team of over 550 colleagues operating in 57 countries worldwide.
What a Day Will Look Like
- You will work as part of a multi‑skilled broking team, supporting Client Directors in managing strategic and global client relationships while maintaining responsibility for your own portfolio of clients.
- The successful candidate will engage with clients, insurers, and colleagues to manage day‑to‑day policy administration activities, including:
- Gather and analyse client requirements to prepare comprehensive market submissions, proactively follow up with insurers for coverage indications, present terms, and prepare detailed renewal reports.
- Identify and support new business opportunities, collaborating with the team to achieve individual and collective new business targets.
- Manage policy renewals within your own client portfolio and assist Client Directors in the renewal process for global and strategic clients.
- Coordinate with colleagues across the Aon global network to support global client programs.
- Prepare for and attend client and insurer meetings or conference calls, ensuring timely follow‑up on meeting notes and action items.
- Oversee the credit limit process, including applications, follow‑ups, and providing feedback to clients.
- Support clients with non‑payment notifications and coordinate with insurers as needed.
- Assist with the claims submission and broking process to ensure efficient resolution.
- Negotiate policy wordings and ensure the timely delivery of accurate policy documentation.
- Provide clients with training and guidance on policy terms and conditions to ensure clarity and compliance.
- Collect and analyse policy and market data, producing insightful reports and professional presentations.
How this opportunity is different
This role offers the chance to work within a market‑leading, client‑focused team where your voice is heard and your contributions are recognised. You will collaborate closely with colleagues in our global Trade Credit team, as well as across the wider Aon network, giving you exposure to a broad range of clients and industry sectors. Unlike many similar positions in the market, you will be empowered to shape how we solve problems for clients. At the same time, you will be supported by an experienced team leader who is invested in your development, alongside established Aon training programmes and a culture that encourages you to bring your ideas and your whole self to work.
Skills and experience that will lead to success
- Enjoy working within a team
- Keen to learn
- Enthusiastic, self‑motivated, willing to use own initiative
- Pro‑active handling of workflow through efficient time management and organisation
- Competent in use of Microsoft Office and able to navigate IT systems/platforms
- Ability to explore creative solutions and solve new problems as they arise
- Acting with integrity and working in a way that positively impacts our clients & colleagues
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal‑opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Client Manager / Aon Credit Solutions (Global Clients) employer: Aon
Aon is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to build meaningful relationships with global clients while managing complex Trade Credit programmes. With a strong commitment to professional development, Aon offers comprehensive training programmes and encourages innovative thinking, ensuring that every team member can thrive and contribute to impactful solutions. The hybrid working model provides flexibility, allowing you to balance your personal and professional life effectively, all while being part of a leading global team dedicated to making better decisions for clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager / Aon Credit Solutions (Global Clients)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon through LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for those interviews! Research Aon's values and recent projects in the Credit Solutions space. Be ready to discuss how your skills align with their mission of helping clients make better decisions. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing client relationships and handling complex programmes. Role-play with a friend or use a mirror to boost your confidence. The more you practice, the more natural it will feel during the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It’s a small gesture that can make a big difference!
We think you need these skills to ace Client Manager / Aon Credit Solutions (Global Clients)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in managing client relationships and any relevant technical expertise that aligns with Aon Credit Solutions.
Showcase Your Team Spirit:We love a good team player! In your application, mention examples of how you've collaborated with others to achieve goals. This will show us you're a great fit for our multi-skilled broking team.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This reflects your ability to communicate effectively, which is key in this role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Aon
✨Know Your Clients
Before the interview, research Aon Credit Solutions and their global client base. Understand their services and how they manage trade credit risk. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves working closely with a multi-skilled broking team, be prepared to discuss your experiences in teamwork. Share specific examples of how you've collaborated with others to achieve goals, as this will highlight your ability to fit into their inclusive culture.
✨Prepare for Client Interactions
Think about how you would handle client meetings and presentations. Be ready to discuss your approach to managing client relationships and how you would ensure clear communication. This is crucial for a role that focuses on building long-term relationships with clients.
✨Demonstrate Problem-Solving Skills
Aon values creative solutions, so come prepared with examples of challenges you've faced and how you resolved them. Highlight your proactive approach and ability to think on your feet, especially in complex situations involving multiple stakeholders.
