Claims Specialist - Financial & Professional Lines (London)
Claims Specialist - Financial & Professional Lines (London)

Claims Specialist - Financial & Professional Lines (London)

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and settle Financial Lines claims for top global organisations.
  • Company: Join Aon's dynamic Global Claims team in London.
  • Benefits: Enjoy hybrid working, comprehensive benefits, and two Global Wellbeing Days.
  • Why this job: Make a real impact while developing your skills in a supportive environment.
  • Qualifications: Experience in claims management and strong interpersonal skills required.
  • Other info: Inclusive workplace with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Claims Specialist- Financial & Professional Lines

Are you an experienced Claims professional with an interest in London Market claims processes and procedures?

Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world\’s most recognised organisations?

If so, we have a fantastic hybrid role with flexibility to work both virtually and from our London office.

What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:

  • First notification of loss for Professional and Financial Lines losses, including D&O, PI and Crime claims
  • Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc.)
  • Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
  • Negotiate the payment and settlement of claims with clients and underwriters
  • Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement
  • Engage with the Head of Financial lines Advocacy in the strategy to conclude contentious claims

How this opportunity is different

Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

  • Experience dealing with claims from First Notification of Loss to resolution
  • Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with our networks and/or clients/underwriters
  • Experience of the CLASS and ECF Processing system (preferable)
  • Proficient in Word and Excel
  • Strong interpersonal skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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Claims Specialist - Financial & Professional Lines (London) employer: Aon

Aon is an exceptional employer, offering a dynamic hybrid work environment in London that promotes flexibility and work-life balance. With a strong focus on employee growth, our inclusive culture fosters continuous learning and mentorship, ensuring that every Claims Specialist can thrive and reach their full potential. Additionally, our comprehensive benefits package, including Global Wellbeing Days, underscores our commitment to the wellbeing of our team members.
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Contact Detail:

Aon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Specialist - Financial & Professional Lines (London)

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in claims or financial lines. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for interviews by researching the company and its claims processes. Show them you know your stuff about Financial Lines claims and how you can contribute to their team. Confidence is key!

Tip Number 3

Practice your negotiation skills! Since you'll be dealing with clients and underwriters, being able to communicate effectively and assertively will set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our awesome team.

We think you need these skills to ace Claims Specialist - Financial & Professional Lines (London)

Claims Management
Financial Lines Claims Knowledge
Negotiation Skills
Data Analysis
Communication Skills
Interpersonal Skills
CLASS Processing System
ECF Processing System
Proficiency in Word
Proficiency in Excel
Problem-Solving Skills
Client Liaison
Strategic Thinking
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Claims Specialist role. Highlight your experience with Financial Lines claims and any relevant skills that match the job description. We want to see how your background fits into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your experience aligns with our needs. Let us know what makes you the perfect fit for our claims team.

Showcase Your Skills: Don’t forget to highlight your proficiency in Word and Excel, as well as your knowledge of the CLASS and ECF Processing system if you have it. We love seeing candidates who can hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Aon

Know Your Claims Inside Out

Make sure you brush up on your knowledge of Financial Lines claims, especially D&O, PI, and Crime claims. Familiarise yourself with the entire process from First Notification of Loss to resolution, as this will show your potential employer that you're ready to hit the ground running.

Show Off Your Negotiation Skills

Prepare examples of past negotiations you've handled, particularly those involving clients and underwriters. Being able to articulate your approach to resolving contentious claims will demonstrate your confidence and capability in managing complex discussions.

Data Analysis is Key

Since data analysis is part of the role, be ready to discuss how you've used data to identify trends in claims. Bring examples of how your analytical skills have led to successful outcomes in previous roles, as this will highlight your strategic thinking.

Emphasise Teamwork and Communication

The job requires excellent interpersonal skills, so think of instances where you've successfully collaborated with teams or communicated effectively with clients. Highlighting your ability to coordinate discussions and maintain clear communication will resonate well with the interviewers.

Claims Specialist - Financial & Professional Lines (London)
Aon
Location: City of London
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  • Claims Specialist - Financial & Professional Lines (London)

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)
  • A

    Aon

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