At a Glance
- Tasks: Manage high-profile Construction & Infrastructure claims and ensure client satisfaction.
- Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
- Benefits: Enjoy flexible working options, wellbeing days, and a supportive, inclusive culture.
- Other info: Aon promotes diversity and offers reasonable adjustments for applicants with disabilities.
- Why this job: Be part of a dynamic team that values innovation and continuous learning.
- Qualifications: 5+ years in Construction claims; strong communication and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Construction & Infrastructure Claims Specialist who is ready to take the next step in your career?
Are you able to provide first class client advocacy ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting hybrid role based in our London offices.
Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look likeAs a key member of our dynamic organisation, you will be responsible for managing a portfolio of high-profile clients and navigating complex Construction & Infrastructure claims with precision and expertise. Your responsibilities will include:
- Managing a portfolio of high-value Construction & Infrastructure claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
- Provide proactive advice and guidance on coverage related issues for clients and Aon network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.
- Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
- Provide mentorship and guidance to less experienced colleagues fostering a culture of continuous learning and development within the team.
- Staying abreast of industry trends, regulation, and best practice to enhance Aon's claims handling capabilities and risk mitigation.
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success- Minimum 5 years Construction, Energy or Engineering claims handling experience ideally gained from a reputable insurance, broking or adjusting organisation.
- Proven experience of managing sophisticated claims and delivering results in a client-facing environment.
- Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
- Strong understanding of Construction insurance principles, policies and procedures.
- Impeccable administration and organisational skills.
- ACII or ACILA qualification preferred.
Claims Advocate – Construction & Infrastructure in London employer: Aon
AON is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, offering flexibility to work from multiple locations including Reading and Chelmsford. With a strong emphasis on employee growth, AON provides comprehensive training and development opportunities, ensuring that team members can thrive in their careers while contributing to innovative solutions in Trade Credit Insurance. Join us to be part of a collaborative environment where your expertise will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Advocate – Construction & Infrastructure in London
✨Tip Number 1
Network with professionals in the construction and insurance sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into Aon's work culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in construction claims handling. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex claims in the past. Highlight your problem-solving skills and ability to communicate effectively with clients and stakeholders, as these are crucial for the role.
✨Tip Number 4
Research Aon's values and culture thoroughly. Understanding their commitment to diversity and inclusion will allow you to align your responses during interviews, showcasing that you would be a great fit for their team.
We think you need these skills to ace Claims Advocate – Construction & Infrastructure in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in Construction and Infrastructure claims. Focus on specific achievements and responsibilities that align with the job description provided by Aon.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for client advocacy and your ability to manage complex claims. Use examples from your past experiences to demonstrate how you can contribute to Aon's success.
Highlight Relevant Skills:Emphasise your communication, negotiation, and interpersonal skills in your application. Aon values these traits highly, so make sure to provide examples of how you've successfully built rapport with clients and stakeholders.
Showcase Continuous Learning:Mention any relevant qualifications, such as ACII or ACILA, and highlight your commitment to continuous learning. Aon appreciates candidates who stay updated on industry trends and best practices.
How to prepare for a job interview at Aon
✨Showcase Your Experience
Make sure to highlight your relevant experience in handling Construction & Infrastructure claims. Be prepared to discuss specific cases where you successfully navigated complex claims and achieved positive outcomes for clients.
✨Demonstrate Communication Skills
Since the role requires excellent communication with high-profile clients and stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've effectively communicated and built rapport with clients.
✨Understand Industry Trends
Stay updated on the latest trends and regulations in the construction insurance sector. Being knowledgeable about current issues will not only impress your interviewers but also show your commitment to continuous learning and development.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about Aon's approach to client advocacy or how they support professional development within the team.
