International Benefits Consultant in Birmingham

We’re hiring for an International Benefits Consultant to support our growing International Benefits team! To keep up with our growth in the UK and Ireland, we’re looking for a dedicated International Benefits Consultant to join our dynamic International Benefits team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. We are recruiting for an International Benefits Consultant to increase employee engagement and provide first class customer service.

We’re looking for the right individual to secure new business from new and existing prospects / introducers, assisting in the delivery of NFP’s business plan and objectives for profitable growth. We’re looking for someone with:

• Excellent organisational and prioritisation skills
• Good time management – to effectively manage the expectations of other stakeholders regarding delivery timescales
• A capability of developing innovative solutions for clients using knowledge and research skills
• Comfortability liaising across teams to deliver solutions
• BA or BS degree preferred or equivalent experience

Using these skills, you’ll be:

• Taking ownership of the client relationship – both in a technical and relationship aspect
• Performing strategic reviews with large and key account clients
• Building on the relationship with the client via one‑on‑one calls and touch points throughout the year
• Providing an extensive knowledge of technical details, such as country specifics, policy details and products such as multinational pooling
• Servicing clients by responding promptly to client enquiries, in line with agreed levels of service (within 24 hours)
• Accurately peer reviewing reports and email wording for account managers where applicable
• Maintaining a good relationship with sales, to be involved with the sales process and onboarding of clients
• Building and maintaining a relationship with colleagues in the US, Canada, Ireland etc. as there will be an expectation to work as a team for the client

What you’ll love about working here:

• Working in a dynamic, fast‑paced organisation in an exciting industry
• The opportunity to do globally impactful work from day one
• Learning from industry and business line specialists with decades of experience
• A huge variety of projects to work on and challenges to solve
• Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
• A rich suite of employee benefits and out‑of‑work perks

The great benefits we offer:

• Finances: Matched employer pension contributions, Life Assurance and Group Income Protection, Lifestyle discounts for well‑known brands
• Work‑life balance: Opportunity for hybrid working, Generous annual leave allowance
• Health and wellbeing: Comprehensive Private healthcare, Healthcare cash plan, Additional days off throughout the year to focus on your wellbeing
• Charity and community work: Numerous charity fundraising challenges and events throughout the year, Opportunities to volunteer and give back to the community, Award‑winning apprenticeship program, helping local schoolchildren take their first steps into the world of work
• Social: Two large employee events every year for summer and Christmas, Enjoy out‑of‑work events and socials to get to know your team better, Good office locations with plenty of opportunity to socialise outside of work
• Inclusion and belonging: A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board, Inclusive policies and procedures to ensure all of our people are treated fairly, Access to Business Resource Groups that can support with multiple key challenges

NFP is an inclusive Equal Employment Opportunity employer.